Pluriprofessional primary care offices with the PRiSM RM program:

• Nine of the pluriprofessional primary care offices which implemented the RM program tested in the PRiSM study (2015-2017). The program consisted in: 1) Training on RM in the context of primary care; 2) The appointment of a RM referent in the office; 3) The conduct of six incident review meetings.
• All participating offices had to declare adverse events that occurred during the time frame of the PRiSM study.
• All participating offices had to fill in the safety climate survey MOSPS at the beginning and at the end of the PRiSM study.

Pluriprofessional primary care offices without the PRiSM RM program:

• Nine of the offices pluriprofessional primary care offices which didn't implement the RM program tested in the PRiSM study (2015-2017). They belonged to the PRisM study control group.
• All participating offices had to declare adverse events that occurred during the time frame of the PRiSM study.
• All participating offices had to fill in the safety climate survey MOSPS at the beginning and at the end of the PRiSM study.

No intervention will be implemented in the present study.

The investigators will evaluate of the sustainability of a research program in risk management in pluriprofessional primary care offices:

• Qualitatively assessed safety culture and Sustainability of the PRisM RM program in the offices by interviews of professional belonging to the offices.
• Quantitatively assessed safety climate in the offices measured by the Medical Office Survey on Patient Safety Culture (MOSPS) Questionnaire (fill in by the professionals of the offices)

- Qualitatively assessed through the model developed for health by Reiman, which apprehends the safety culture through organizational dimensions, social processes and psychological dimensions

- Quantitatively assessed through 13 safetyclimate dimensions measured by the Medical Office Survey on Patient Safety Culture (MOSPS) Questionnaire