Assessment of a Multifaceted Risk Management Program in French Multiprofessional Offices in Primary Care

Implementation and Assessment of a Multifaceted Risk Management Program in French Multiprofessional Offices in Primary Care : the PRisM Study

Avoidable care associated incidents are relatively frequent in primary care. In France for example, avoidable incidents rate is estimated to 22/1000 medical acts from general practitioners. Patient safety is now a growing issue in primary care. One tool to increase patient safety is incident reporting and analysis. It could reduce some important consequences for patients and could allow implementing substantial corrective actions.

The aim of the PRisM study is to assess and compare the efficiency of a multifaceted risk management program implemented in the french pluridisciplinary offices in primary care in association with a centralized incident reporting system, versus a centralized incident reporting system only.

Inclusion Criteria:

• Voluntary multiprofessional primary care offices
• With at least 10 Full Time Equivalent (FTE)
• With at least general practitioners and 3 different occupations in care

Exclusion Criteria:

• Monoprofessional primary care offices