Impact of Four Patient Information Leaflets (PIL) on Patient Behaviour

Impact of Four Patient Information Leaflets (PIL) on Patient Behaviour : a Randomised Controlled Trial in Primary Care.

To assess the impact of four Patient Information Leaflets (PIL) on patient behaviour in primary care.

A patient who visited, for a gastroenteritis or a pharyngitis, one GP of the intervention group, received a Patient Information Leaflets (PIL) related to his disease and his age: either the gastroenteritis leaflet for adult or the one for child, either the pharyngitis leaflet for adult or the one for child.

Inclusion Criteria:

• Adult patient.
• Minor child accompanied by a responsible adult.
• The patient or the caregiver must be reachable by telephone within ten to fifteen days following the consultation.

Exclusion Criteria:

• Illiterate patient
• Patient refusing follow-up call.
• Patient with visual or hearing impairment.
• Patient non-Francophone.
• Private patient of liberty by judicial or administrative.
• Person being a measure of legal protection.