Communication Compass

Communication Compass Feedback

The primary purpose of this study is to develop, implement, and validate algorithm-based feedback reports (Communication Compass) that provides personalized, near-real-time feedback on internal medicine residents' patient education and counseling (PEC) communication skills. This research aims to address critical gaps in current communication skills training by leveraging technology to enhance the frequency and specificity of communication skills feedback while maintaining ethical standards and established educational effectiveness.

Inclusion Criteria:

• Post-graduate year 1 (PGY1) and post-graduate year 2 (PGY2) internal medicine residents enrolled in NYU Langone Health residency programs.
• Medical school graduates enrolled in ACGME-accredited internal medicine residency programs
• Residents who routinely participate in required educational activities including OSCEs and clinical assessments

Exclusion Criteria:

• Individuals who do not meet the criteria established in the 'Inclusion Criteria.'