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Missed appointments to outpatient substance use treatment are common and costly and can have a negative effect on the health of patients.
In this quasi-experimental study, the investigators used an on-off design to examine whether a reminder "plus" intervention (telephone call from therapist before first appointment) would increase attendance and improve cancellation and rebooking practices. Secondary outcomes included satisfaction with treatment and intention to complete the treatment program.
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| Label | Type | Description | Intervention Names |
|---|---|---|---|
| OFF intervention | No Intervention | No reminder plus (telephone reminder from therapist) but standard test message reminder (SMS) from second admission | |
| ON intervention | Experimental | Reminder plus (telephone reminder from therapist) AND standard test message reminder (SMS) from second admission |
|
| Name | Type | Description | Arm Group Labels | Other Names |
|---|---|---|---|---|
| Reminder plus (telephone call from therapist) | Other | Reminder plus (telephone call from therapist) |
|
| Measure | Description | Time Frame |
|---|---|---|
| Attendance rate | Attendance rate at first admission and during 10 outpatient sessions | Up to 10 treatment sessions, estimated average timeframe = 3 months |
| Measure | Description | Time Frame |
|---|---|---|
| Dropout rate | Dropout rate within 10 sessions - measured as formal discharge and/or "technical discharge" (3x no-shows) | Up to 10 treatment sessions, estimated average timeframe = 3 months |
| Cancellation / rebooking rate |
| Measure | Description | Time Frame |
|---|---|---|
| Treatment satisfaction | Treatment satisfaction - measured with the Session Rating Scale (scale 0 - 40, higher scores means higher satisfaction) | First week |
| Intention to complete treatment | Intention to complete treatment program. Self-developed measured based on the Theory of Planned Behavior. Scale 1 - 7, higher scores means higher intention to Complete treatment). |
Inclusion Criteria:
Exclusion Criteria:
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| Name | Affiliation | Role |
|---|---|---|
| John-KÃ¥re Vederhus, PhD | Sorlandet Hospital HF | Principal Investigator |
| Facility | Status | City | State | ZIP | Country | Contacts |
|---|---|---|---|---|---|---|
| Addiction Unit - Sørlandet Hospital | Arendal | Agder | Norway | |||
| Addiction Unit - Sørlandet Hospital |
| PubMed Identifier | Type | Citation | Retractions |
|---|---|---|---|
| 35999633 | Derived | Gallefoss LJ, Gabrielsen KB, Haugland SH, Clausen T, Vederhus JK. Effects of a brief pre-admission telephone reminder on no-show and dropout rates in substance use disorder treatment: a quasi-experimental study. Subst Abuse Treat Prev Policy. 2022 Aug 23;17(1):61. doi: 10.1186/s13011-022-00489-9. |
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| ID | Term |
|---|---|
| D019966 | Substance-Related Disorders |
| ID | Term |
|---|---|
| D064419 | Chemically-Induced Disorders |
| D001523 | Mental Disorders |
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Quasi-experimental with an OFF-ON design
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The aim of the study was presented to all participants (to examine dropout/ retention from treatment), but patients were blinded to information about the phase comparison (i.e., that there was a pretreatment telephone Call from therapist in one phase and not in the other).
Examine difference in cancellation / rebooking rate between the two conditions. Data was collected from administrative patient records.
| Up to 10 treatment sessions, estimated average timeframe = 3 months |
| First week |
| Kristiansand |
| Agder |
| 4600 |
| Norway |