Effect of Varied Outreach Methods on Appointment Scheduling, Appointment Completion, and Receipt of MMR Vaccination

Effect of Varied Outreach Methods on Appointment Scheduling, Appointment Completion, and Receipt of MMR Vaccination

Our objective is to determine the effectiveness of varied outreach methods (e.g. automated reminder calls/text messages with or without personalized calls/texts) to children age 12-14 months or 4 years old who are due for a WCC visit and don't have one scheduled in the next 45 days on the outcomes of appointment scheduling, appointment completion, and receipt of the MMR vaccination.

Inclusion Criteria:

• Age: 12-14 months old OR 4 years old
• Has not yet received first MMR (for 12-14 month olds) OR second MMR (for 4 year olds)
• Has not had a well child check in past 365 days (for 4 year olds)
• No appointment scheduled in the next 45 days
• Parent preferred language = English or Spanish

Exclusion Criteria:

• Phone number not available in electronic medical record