Device-Based Scribe Service (iScribes) on Patient Satisfaction

Randomized Controlled Trial of a Device-Based Scribe Service (iScribes) on Patient Satisfaction

This project involves the implementation of a device-based scribe service (iScribes) for patient encounters. The objective of the proposed study is to track and compare the allocation of physician time and associated quality metrics with and without the use of iScribes. We anticipate that the use of iScribes will reduce the amount of physician time spent away from the patient (e.g., charting, dictating).

This project involves the implementation of a device-based scribe service (iScribes) for patient encounters. Device based scribing services record the patient-physician encounter and securely transmit data to an off-site facility where trained professionals transcribe the dictations. The information is then sent back to the physician and stored in the providing institutions electronic medical records. The objective of the proposed study is to track and compare the allocation of physician time and associated quality metrics with and without the use of iScribes. We anticipate that the use of iScribes will reduce the amount of physician time spent away from the patient (e.g., charting, dictating).

Inclusion Criteria:

• ≥ 18 years of age
• Written informed consent is obtained
• New patient visit

Exclusion Criteria:

• Patient refuses
• Patient is lacking decisional capability