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This study aims to assess differences between 4 types of single satisfaction measures. Secondly, if there is a difference in satisfaction between English speaking and Spanish speaking patients.
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| Label | Type | Description | Intervention Names |
|---|---|---|---|
| Satisfaction measure 1 | 25% of the cohort |
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| Satisfaction measure 2 | 25% of the cohort |
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| Satisfaction measure 3 | 25% of the cohort |
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| Satisfaction measure 4 | 25% of the cohort |
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| Name | Type | Description | Arm Group Labels | Other Names |
|---|---|---|---|---|
| 5 anchors and numbers | Other | How helpful was this visit? 0 This visit was not helpful at all 1 2-3 There were many ways it could have been better 4 5 Neither useless nor helpful visit 6 7-8 Exceptionally helpful visit 9 10 One of the most helpful doctor visits I have ever had |
| Measure | Description | Time Frame |
|---|---|---|
| Patient satisfaction scale 1 | How helpful was this visit? Scale 1 has 5 anchors and numbers Scored from 0-10: 0 This visit was not helpful at all 1 2-3 There were many ways it could have been better 4 5 Neither useless nor helpful visit 6 7-8 Exceptionally helpful visit 9 10 One of the most helpful doctor visits I have ever had Higher scores indicate more satisfaction | Immediately after the visit. Through study completion, approximately 6 months. |
| Patient satisfaction scale 2 | How helpful was this visit? Scale 2 has 5 anchors and no numbers visible for the participant Scored from 0-10: 0 This visit was not helpful at all There were many ways it could have been better Neither useless nor helpful visit Exceptionally helpful visit 10 One of the most helpful doctor visits I have ever had Higher scores indicate more satisfaction | Immediately after the visit. Through study completion, approximately 6 months. |
| Patient satisfaction scale 3 | How helpful was this visit? Scale 3 is a visual analog scale with 3 anchors and numbers Scored from 0-100: 0 Least helpful visit 50 neutral 100 Most helpful visit Higher scores indicate more satisfaction | Immediately after the visit. Through study completion, approximately 6 months. |
| Patient satisfaction scale 4 | How helpful was this visit? Scale 4 is a visual analog scale with 3 anchors and no numbers visible for the participant Scored from 0-100: 0 This visit was not helpful at all 50 Neither useless nor helpful visit 100 One of the most helpful doctor visits I have ever had Higher scores indicate more satisfaction | Immediately after the visit. Through study completion, approximately 6 months. |
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Inclusion criteria:
Exclusion criteria:
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All new and follow-up patients seeing an upper- or lower-extremity surgeon will be invited to enroll at the end of their visit.
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| Facility | Status | City | State | ZIP | Country | Contacts |
|---|---|---|---|---|---|---|
| Austin Regional Clinic | Austin | Texas | 78705 | United States | ||
| Texas Orthopedics |
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| 5 anchors and no numbers | Other | How helpful was this visit? This visit was not helpful at all There were many ways it could have been better Neither useless nor helpful visit Exceptionally helpful visit One of the most helpful doctor visits I have ever had |
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| Visual analog scale with 3 anchors and numbers | Other | How helpful was this visit? 0 neutral/50 100 Least helpful visit Most helpful visit |
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| Visual analog scale with 3 anchors and no numbers | Other | How helpful was this visit? This visit was not Neither useless nor One of the most helpful doctor helpful at all helpful visit visits I have ever had |
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| Austin |
| Texas |
| 78705 |
| United States |
| HTB Musculoskeletal Institute | Austin | Texas | 78712 | United States |
| Seton Institute for Plastic and Reconstructive Surgery | Austin | Texas | 78731 | United States |
| Orthopedic Specialists of Austin | Austin | Texas | 78751 | United States |
| ATX Ortho | Austin | Texas | 78756 | United States |