Identify and analyze in the exercise groups coordinated (GECO) the effects of coordination arrangements between professionals on the transformation of modes of exercise of professional care, and on the experience of patients / users and that of caregivers, particularly on dimensions constituted that the quality of care in order to build a coordinated exercise structures rating scale primary care on the basis of criteria suggested by patients

Inclusion Criteria:

• For Professionals:
• Medical or paramedical professionals working in the exercise coordinated groups (GECO) initially defined
• Professionals who made his non_opposition
• For patients and family caregivers:
• Binomials patients / caregivers over the age of 18.
• Binomials patients / caregivers who formulated his non_opposition
• Patients experiencing complex care (multi-morbid and chronic)

Exclusion Criteria:

• Refusal of a participant (Professionals / Patients / caregivers) to respond to inquiries

In each of exercise coordinated groups (GECO), it will be important to obtain a variety of cases studied in terms of socio-demographic characteristics (although populations of the basins of different exercise coordinated groups may have more or less specific profiles, to be taken into account) and range previous care.

The population of multimorbid patients and caregivers will be vary with regard to age, sex, place of residence (living alone or cohabiting with relatives or hosted) and professional categories