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| Name | Class |
|---|---|
| Nantes University Hospital | OTHER |
| Central Hospital, Nancy, France | OTHER |
| Centre Hospitalier Universitaire Dijon | OTHER |
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Prescription of medicines by telephone in French medical call Centres is a part of the general practitioners activity.
This study aimed to described drug prescription by phone (MTP) performed in four medical call centers. The primary objective is to evaluate adherence to french practice guidelines for the drug prescription by phone (Haute Autorité de Santé, 2009) The secondary objective is to evaluate the risk/benefit ratio for drug prescription by phone.
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| Measure | Description | Time Frame |
|---|---|---|
| Adherence to Practice Guidelines for the drug prescription by phone | The aim is to measure the adherence to HAS (Haute Autorité de Santé, 2009) pratice guidelines for the drug prescription by phone | 3 days |
| Risk/benefit ratio for drug prescription by phone | 3 days |
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Inclusion Criteria:
Exclusion Criteria:
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All phone calls, from september to october 2013, leading to a drug prescription by a general practitioner of four medical call centres were eligible.
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