Coordinated Access to Care From Hospital Emergency Departments

Coordinated Access to Care From Hospital Emergency Departments - Assessing Effectiveness and Cost-Effectiveness

The study will assess the effectiveness and cost-effectiveness of providing brief, intensive case management for frequent users of hospital Emergency Departments who have mental health and/or addictions problems. The goals of the intervention are to support patients' transition to community-based health and social services and supports - including primary and urgent psychiatric care, peer support and other community services and supports - so as to improve patient wellbeing and reduce avoidable ED visits and hospitalizations.

Inclusion Criteria:

• legal adult status (age 18)
• able to give informed consent
• have made 5+ visits to participating hospital Emergency Department in the previous 12 months
• One of these visits will have been for a mental health and/or addiction problem.

Exclusion Criteria:

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