The primary purpose of this study is to evaluate the patient education efficacy of the pharmacists in National Taiwan University Hospital. We randomize patient family into one of the following three groups:

1. To read the package insert of the drug
2. To read the education information provided by Pharmacy of NTUH
3. Oral education provided by the pharmacist

Then we will evaluate the difference on patient knowledge of reconstitution, storage, and administration of oral antibiotic suspension from powder dosage form between these three groups.

The primary purpose of this study is to evaluate the patient education efficacy of the pharmacists in National Taiwan University Hospital. We designed twelve questions about reconstitution, storage, and administration of oral antibiotic suspension from powder dosage form in a questionnaire. We will recruit pediatric patients who are prescribed one of the two oral antibiotics powder for suspension, Augmentin and Zithromax. We will randomize the family of these patients into one of the following three groups:

1. To read the package insert of the drug
2. To read the education information provided by Pharmacy of NTUH
3. Oral education provided by the pharmacist

Then we will ask them the twelve questions in the questionnaire and record their answer. Eventually, we will be able to compare the number of the correct answer, and to evaluate the difference on patient knowledge of reconstitution, storage, and administration of oral antibiotic suspension from powder dosage form between these three groups.

Inclusion Criteria:

• Family of pediatric patient who is prescribed one of the two oral antibiotics granule for suspension, Augmentin and Zithromax, in NTUH

Exclusion Criteria:

• Family of pediatric patient who can not read Chinese