The purpose of this study is to compare the rate of successful urodynamics procedure completion between a prospective intervention group and a historical control group after a pre-procedure patient reminder system to determine whether the intervention improves procedural success and healthcare delivery. The impact of the reminder system on patient satisfaction, preparedness, and anxiety will also be evaluated.

Inclusion Criteria

1. Age 18 years or older
2. Sex assigned at birth: Female.
3. English-speaking
4. Scheduled to undergo a urodynamics study at the OSU Upper Arlington Outpatient Clinic, OSU New Albany Outpatient Clinic, or OSU Eye and Ear Institute
5. Ability to access a telephone
6. Active MyChart account
7. Ability to provide informed consent
8. Documented post-residual volume of 150 mL
9. Ability to be reached by telephone after three call attempts
10. Negative point-of-care urinary tract infection on the day of the scheduled procedure (SOC)

Exclusion criteria:

1. Under 18 years of age
2. Patients with structural causes of urinary retention/incomplete bladder emptying (defined as a post-void residual >150ml) or a positive point-of-care urinary tract infection on the day of the procedure.
3. Men are excluded as the population of interest is the female urogynecology population in both urology and obstetrics and gynecology.
4. Patients without access to a telephone or an active MyChart account are excluded because the intervention relies on telephone calls and electronic messaging for delivery of pre-procedure education and reminders.
5. Individuals who cannot be reached by telephone are excluded because they cannot receive the intervention.
6. Non-English speaking individuals are excluded because they will not be able to receive the standardized phone call in English and will not be able to complete the informed consent.