(Standard Care) Participants enrolled in this arm will not receive access to the WellPrept website containing information about the condition and treatments offered before their consultation regarding BPH/HoLEP and/or kidney stones.

(Standard care + WellPrept website) Participants enrolled in this arm will receive access to the WellPrept website containing information about the condition and treatments offered before their consultation regarding BPH/HoLEP and/or kidney stones.

WellPrept is a web-based application created by urologist David Canes to streamline doctor-patient interactions by allowing patients to arrive to their visits well prepared. The idea behind WellPrept is that by providing clear health information ahead of time to patients, that overall patient health literacy will increase, and doctor-patient interactions can be streamlined.

Comparing pre-operative and post-operative literacy of either HoLEP for BPH, after WellPrept. This will be conducted through a questionnaire sent to patients before and after their procedure as well as to the clinician who will be conducting patient follow-ups in order to gauge reported patient understanding from the clinical team and from the patient.

Comparing time spent (minutes) in healthcare encounters, specifically during clinic visits, pre-operative and post-operative visits, and number of visits to the emergency room after their procedure. This will be determined by timing clinic visits and using the medical record to assess visits to the emergency room.