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The goal of this non-clinical study is to determine whether the I-PASS communication method influences the improvement of handover quality among nurses. The main questions it aims to answer are:
What are the perceptions of handover quality prior to implementing the I-PASS method? What are the perceptions of handover quality after using the I-PASS method? How do nurse characteristics (gender, age, education, employment status, length of service, and clinical nurse level) affect the improvement of handover quality perceptions when using the I-PASS method? What is the implementation retention of the I-PASS communication method? Is there a significant effect of the I-PASS communication method on nurses' perceptions of handover quality?
Participants will:
Participate in training sessions regarding the I-PASS communication method. Implement the I-PASS method during handover processes for two weeks. Complete questionnaires to assess handover quality.
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| Label | Type | Description | Intervention Names |
|---|---|---|---|
| Training I-PASS handoff bundle | Experimental | Partisipant in experimental arms will receive I-PASS handoff bundle into daily nursing process for 2 weeks |
|
| SBAR | No Intervention | The control group continues to utilize the hospital's existing standard operating procedure, the SBAR (Situation, Background, Assessment, Recommendation) method, observed two weeks not training I-PASS handoff bundle |
| Name | Type | Description | Arm Group Labels | Other Names |
|---|---|---|---|---|
| Training I-PASS handoff bundle | Other | The intervention proceeds of Training I-PASS handoff bundle in three phases: preparation, training, and evaluation. First, eligible nurses are recruited, provided with informed consent, and grouped by shifts. After a baseline assessment, participants undergo two 90-minute training sessions over two weeks. Next, the I-PASS method is implemented for 14 days, with compliance monitored through direct shift-based observations and checklists. Handover quality is measured via the Handover Evaluation Scale (HES) at three intervals: pre-test (baseline), mid-point (week two), and post-test (week three). Continuous researcher monitoring ensures protocol fidelity throughout the process. |
| Measure | Description | Time Frame |
|---|---|---|
| Handover Quality | Handover quality measure by the handover evaluation scale instrument | two weeks |
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Inclusion Criteria:
Exclusion Criteria:
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| Name | Affiliation | Role |
|---|---|---|
| Agnes Stephania Penu, BSN, MSc, RN | Faculty of Nursing, Universitas Padjadjaran | Principal Investigator |
| Facility | Status | City | State | ZIP | Country | Contacts |
|---|---|---|---|---|---|---|
| Welas Asih General Hospital West Java Province | Bandung | West Java | 40191 | Indonesia |
This research considers ethical values such as autonomy, confidentiality, beneficence, non- maleficence and justice
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| ID | Term |
|---|---|
| D003142 | Communication |
| ID | Term |
|---|---|
| D001519 | Behavior |
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