This trial will assess the feasibility, acceptability, and preliminary effectiveness of Project REACH (Remote Engagement & Access for Community Health), a telehealth intervention at syringe service programs (SSP) to improve access to HIV-related evidence-based interventions (EBI) for people who use drugs including those who inject them.

People Who Use Drugs Inclusion Criteria:

• 18 years of age or older
• able to speak and understand English
• have used an illicit substance at least once in the past year
• have lived in the study area (in or near their city of their recruitment) for at least 6 months
• have active health insurance by the start of the Project REACH trial date

People Who Use Drugs Exclusion Criteria:

• Unable or unwilling to provide informed consent

Stakeholder Inclusion Criteria:

• 18 years of age or older
• able to speak and understand English
• currently employed or volunteering with the PCC or an SSP enrollment site for at least one year at the time of the interview OR hired as a study navigator at one of the four enrollment sites

Stakeholder Exclusion Criteria:

• Unable or unwilling to provide informed consent