SuperAssist: Client-Centered Supervision Assist App for Mental Health Providers

SuperAssist: Client-Centered Supervision Assist App for Mental Health Providers to Improve Job Well-being and Quality of Care

The goal of this pilot study is to test a Supervision Assist App (SuperAssist) for implementing Client-Centered Supervision (CCS) to improve supervision practices for mental health providers (providers). During previous Aims 1 and 2, a SuperAssist beta version was designed and developed before beta testing of SuperAssist with providers and supervisors. During this pilot randomized controlled trial (Aim 3), the investigators will evaluate the feasibility, preliminary outcomes, and change mechanisms of SuperAssist.

Eligibility Criteria for behavioral health staff:

• A direct service/care provider providing behavioral health services to adults in recovery from mental health or substance use conditions or a supervisor of at least one direct service/care provider for adults in a behavioral health setting of a provider or providers at a behavioral health organization
• Willing and able to attend training (approximately 8 hours), install and use the app for up to approximately 6 months, and complete the other planned study procedures

Eligibility Criteria for clients:

• At least 18 years old
• An active client (at the time of enrollment) of a participating organization
• Willing and able to receive email and/or text message communication from the study team and compete 3 online surveys over the course of the study (up to approximately 6 months)