Effectiveness of Chatbot-Supported Web Program in Postpartum Care

Evaluation of the Effectiveness of a Chatbot-Supported Web-Based Postpartum Care Package Program for Postpartum Women

The purpose of this clinical study was to evaluate the effectiveness of a web-based "Postpartum Care Package" program developed for postpartum women and delivered via a chatbot, and to examine its effects on the postpartum health of mothers and newborns.

The key questions it aims to answer are:

• What is the impact of the chatbot-supported web-based "Postpartum Care Package" program on the postpartum health of mothers and newborns?
• Does the chatbot-supported web-based "Postpartum Care Package" program increase women's accessibility and availability of postpartum care resources?

Inclusion Criteria: Women who will be included in the study.

• Have given birth between the 37th and 41st weeks of pregnancy,
• Be primigravida,
• Have not been diagnosed with a high-risk pregnancy,
• Have an educational level of primary school or above,
• Have no communication difficulties or mental disabilities,
• Have access to equipment (mobile phone, computer, tablet, internet) for web-based education,
• Have experienced no complications in the mother or baby during pregnancy, childbirth, or the postpartum period,
• Voluntarily agree to participate in the study,

Exclusion Criteria:

• Women who moved outside the province where the study was conducted during the implementation period,
• Women who voluntarily withdrew from the study,
• Women who did not participate in any phase of the study will not be included in the study.