The Effect of Web-Based Conflict Resolution Training Applied to Intensive Care Nurses

The Effect of Web-Based Conflict Resolution Training Applied to Intensive Care Nurses on the Conflict Resolution Skills of Nurses

This study will be conducted in a randomized parallel controlled experimental study design to determine the effect of web-based conflict resolution training to be applied to intensive care nurses on the conflict resolution skills of nurses.

The study will be conducted with 46 nurse (23 intervention, 23 control groups) working in the Intensive Care Units of an University Hospital between May 2025 and September 2026.

Web-based conflict resolution training program will be applied to the intervention group for 2 week.No application will be made to the control group. The data collection tools in the study are the Identifier Information Form, Conflict Resolution Scale, and Satisfaction Survey for Web-Based Conflict Resolution Training.

Inclusion Criteria:

• Being 18 years of age or older
• Having worked in intensive care for at least six months
• Having access to the internet
• Able to use the internet
• Agree to participate in the study

Exclusion Criteria:

• Having a high school or associate degree,
• Having been temporarily assigned to an intensive care unit.
• Leaving the research voluntarily,
• Not completing the training sessions,
• Not participating in the activities in the Training Modules.