Visual Communication: Digital Tool to Improve the Understanding of Treatment Options for Patients With Cancer and Increase Satisfaction of the Overall Experience for Patients, Caregivers, and Providers

Visual Communication: Can a Digital Tool Improve the Understanding of Treatment Options for Patients With Cancer and Increase Satisfaction of the Overall Experience for Patients, Caregivers, and Providers?

This is a study in patients with newly diagnosed cancer to prospectively evaluate the feasibility of integration of a visual communication tool for patients/caregivers/providers by determining whether such a tool can increase overall satisfaction with the patient experience.

Inclusion Criteria:

Patients:

• Patients seen in consultation from 12/1/2024-6/1/2025
• Patients aged 18 years to 100 years old
• Patients with a malignancy of breast or head and neck
• English speaking patients
• Patients being treated with definitive intent
• Patients treated at NYU Langone Health for their malignancy
• Willing and able to provide consent

Caregivers:

• Any adult caregiver(s) (aged 18 years to 100 years old) to a patient who fulfills the inclusion and exclusion criteria above.
• Willing and able to provide consent

Providers:

• Doctors and nurse practitioners in medical oncology and radiation oncology, and in the ear nose throat (ENT) department.
• Willing and able to provide consent
• aged 18 years to 100 years old

Exclusion Criteria:

Patients:

• Patients with any other site of disease other than listed above
• Non-English-speaking patients, as the tool is currently available in English only. Translation into additional languages such as Spanish and Russian is currently in process.
• Patient unable to complete the survey portion of the study independently

Caregivers:

• Unable to complete the survey portion of the study independently