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Patient satisfaction is considered a subjective indicator of the quality of care provided during a hospital course. Identifying the factors that affect patient satisfaction across remains essential. Recognizing the growing importance of this metric in assessing medical performance, this study aimed to evaluate the satisfaction and associated factors among inpatients of the thoracic surgery unit of a tertiary care government hospital in Nepal.
A cross-sectional analysis of satisfaction levels was conducted among 122 patients consecutively admitted to the Thoracic Surgery unit. Data were collected by interview using a questionnaire of 23 domains scored on a 4-point Likert scale, adapted from the Health Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. Descriptive and inferential statistics (independent t-test and Chi-square test) were used for data analysis.
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| Measure | Description | Time Frame |
|---|---|---|
| Scores of different domains of care received from nurses, doctors and hospital environment | to assess the satisfaction of inpatients and the factors affecting them in the Thoracic Surgery Service | upto 48 hours after discharge |
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Inclusion Criteria:
Exclusion Criteria:
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all patients admitted to the study site during the study period
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| Name | Affiliation | Role |
|---|---|---|
| Ranjan Sapkota, MBBS, MS, Mch | Institute of Medicine | Study Director |
| Facility | Status | City | State | ZIP | Country | Contacts |
|---|---|---|---|---|---|---|
| Institute of Medicine | Kathmandu | Nepal |
The individual participant data (IPD) to be shared will include de-identified datasets containing [Patient demographics, clinical characteristics, surgical outcomes, and satisfaction with care apart from patient identifiers]. These datasets will exclude any information that could directly or indirectly identify participants to ensure confidentiality. Summary statistics and study-related documentation, such as the study protocol, statistical analysis plan, and data dictionary, will also be shared.
It will be made available starting after publication of the study results and will remain accessible for 5 years following the initial release date.
Access to the IPD and supporting information will be granted to researchers upon reasonable request, provided that their proposed use aligns with the study objectives or contributes to furthering knowledge in the field. Researchers must submit a formal request detailing their research goals and sign a data-sharing agreement ensuring data confidentiality and appropriate use. Requests can be made by contacting corresponding or primary author.
URL to be provided once the data-sharing policy is established.
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| ID | Term |
|---|---|
| D013896 | Thoracic Diseases |
| ID | Term |
|---|---|
| D012140 | Respiratory Tract Diseases |
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