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| Name | Class |
|---|---|
| Reach Digital Health (formerly Praekelt.org) | UNKNOWN |
| Citizen Surveys | UNKNOWN |
| Rockefeller Foundation | OTHER |
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The goal of this study is to evaluate the integration of a symptom checker (SC) into the MomConnect (MC) platform to support maternal healthcare in South Africa. The main questions it aims to answer are:
Participants will answer survey questions before and after using the SC. A subset of participants will also be invited to participate in structured telephone interviews.
The study will help researchers assess the SC's impact on healthcare decisions and resource use in South Africa.
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| Measure | Description | Time Frame |
|---|---|---|
| Proportion of appropriate advice by the SC for mother and child | From data collection with participant enrolment to the completion of panel ratings, approximately 2-3 months after participant enrolment. | |
| Proportion of safe advice by the SC for mother and child | From data collection with participant enrolment to the completion of panel ratings, approximately 2-3 months after participant enrolment. |
| Measure | Description | Time Frame |
|---|---|---|
| Potential prevention of a health problem in Perinatal Period for Mother or Child | From data collection with participant enrolment to the completion of panel ratings, approximately 2-3 months after participant enrolment. | |
| Potential prevention of a SEVERE health problem in Perinatal Period for Mother or Child |
| Measure | Description | Time Frame |
|---|---|---|
| Socioeconomic background of users | On the day of enrolment. | |
| Subgroup analysis | From data collection with participant enrolment to the completion of panel ratings, approximately 2-3 months after participant enrolment |
Inclusion Criteria:
Exclusion Criteria:
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The study population consists of users of MomConnect a program developed by the National Department of Health (NDOH) in South Africa and Reach Digital Health for pregnant women and young mothers.
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| Facility | Status | City | State | ZIP | Country | Contacts |
|---|---|---|---|---|---|---|
| Reach Digital Health (formerly Praekelt.org) | Cape Town | South Africa |
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| From data collection with participant enrolment to the completion of panel ratings, approximately 2-3 months after participant enrolment. |
| Potential Occurrence of a health problem (adverse event) in Perinatal Period for Mother and Child | From data collection with participant enrolment to the completion of panel ratings, approximately 2-3 months after participant enrolment. |
| Potential Occurrence of a SEVERE health problem (severe adverse event) in Perinatal Period for Mother or Child | From data collection with participant enrolment to the completion of panel ratings, approximately 2-3 months after participant enrolment. |
| Health seeking behaviour before and after using Ada+MomConnect | From data collection with participant enrolment to the completion of the follow-up survey send out 1 week after enrolment. |
| Number of participants who consulted an HCP after using Ada+MomConnect | After completion of the follow-up survey send out 1 week after enrolment. |
| Gaining of health information in a fast and standardised way | On the day of enrolment. |
| Usability | On the day of enrolment. |
| Time saved from avoiding unnecessary healthcare consultations | On the day of enrolment. |
| Time saved and associated estimate of income retained through avoiding unnecessary healthcare consultations | On the day of enrolment. |
| Healthcare resource utilisation | On the day of enrolment. |
| Direct Healthcare costs | On the day of enrolment. |
| Condition comparison | On the day of enrolment. |
| Time to receiving advice | On the day of enrolment. |
| Time to diagnosis | From data collection with participant enrolment to the completion of the follow-up survey send out 1 week after enrolment. |
| Quantitative and qualitative information collected in the phone survey on demographics, health seeking behaviour and user experience with the symptom checker | Approx. 1-2 weeks after enrolment. |