Online Patient Navigation Program for Patients With Breast Cancer

Online Patient Navigation Program for Timely Access to Supportive Care Services Among Patients With Breast Cancer

The goal of this prospective 1:1 randomized controlled trial is to evaluate if an online patient navigation program, designed to identify targeted supportive care needs and to facilitate referrals and web-based interventions to address these needs, can increase patients' access to supportive care services, compared to traditional in-person patient navigation providing referrals to in-person supportive care services.

The main questions it aims to answer are:

• Does online patient navigation increase access to supportive care services among patients with breast cancer?
• Which are the barriers that hinder patients' access to the supportive care services they require?
• What is patients' level of satisfaction with online patient navigation?

Participants will:

• Participate in an online or in-person patient navigation program for 4 weeks
• Answer the study surveys at baseline and 4 weeks of follow-up

Inclusion Criteria:

• Female sex
• Age ≥18 years
• Diagnosis of non-metastatic breast cancer
• Internet access at home or in their mobile phone
• Availability to answer the study surveys
• Provision of signed informed consent

Exclusion Criteria:

• Disease recurrence
• Inability to read or write