User of mobile APP for telemonitoring

Monitoring in face-to-face visits

Patient´s Mobile App for recording clinical data

• Number of interactions in activity and electronic patient reported outcomes (ePRO) questionnaires per month.
• Number of reported incidences per month.
• Average time to contact the patient after reporting an incident.
• Average number of interactions in educational material and other content per month.
• Adherence to follow-up through the mixed atenttion model (MAM) will be evaluated through the number of visits and time per visit to the digital platform.
• Percentage of incidents resolved telematically.
• Average weekly hours that the digital clinician takes to review the professional's website and resolve incidents
• Professionals and patients´ satisfaction will be assessed through the Net-Promoter-Score (NPS). Values from 0 to 6 ( detractors), 6-8 ( passives) and 9-10 promoters.

• A 22-item self-administered survey adapted from the Unified Theory of Acceptance and Use of Technology (UTAUT) model will be used to measure app acceptance and intention to use: the variables will measured with 7-point scales for all model components as in the original UTAUT, where 1 equalled the negative end (fully disagree) and 7 the positive end of the scale (fully agree).
• Agreement between patients' self-assessment and clinician assessment will be assessed comparing face-to-face visits at 6-months intervals with the closest assessment in the digital solution.
• Number of face-to-face visits are avoided with the mixed atenttion model (MAM) in patients with stable disease activity.
• Patients' eHealth literacy will be measured using the validated Spanish version of the eHealth Literacy Scale (eHEALS), measured on a 5-point scale in the range from 1 (strongly disagree) to 5 (strongly agree)