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Purpose: The Electronic Implementation of Patient and Caregiver Reported Outcomes across cancer centres in Quebec project, or e-IMPAQc, was launched in 2017. e-IMPAQc's goal is to actively engage patients, their caregivers, healthcare professionals (HCPs), managers, policy makers, researchers and IT personnel to co-develop, implement, and evaluate an evidence-informed electronic patient-reported outcomes (e-PRO) screening and management program across Quebec.
Methods: e-IMPAQc built on the Improving Patient Experience and Health Outcomes Collaborative (iPEHOC) project, the first initiative in the province to implement e-PRO screening and was rolled out in three phases. e-IMPAQc has five main components: 1) primary and secondary standardized e-PRO questionnaires and algorithm; 2) summary report for clinicians with alert system; 3) summary report for patients, with tailored notifications regarding symptom severity; 4) self-management fact sheets library; and 5) clinical dashboard. Phase 1 included initiating change management and the co-development of the e-PRO algorithm with patients, their caregivers, HCPs, managers, policy makers, researchers and IT personnel (herein collectively referred as stakeholders) across seven cancer centres. The iPEHOC algorithm was used as a starting point given its successful implementation in one of the participating cancer centres for several years. Phase 1 also included feasibility work to establish a caregiver-reported outcomes (CROs) algorithm as well as the identification and configuration of appropriate electronic platforms on which to house e-IMPAQc. In Phase 2 the focus was on preparing for imminent implementation through workflow mapping and putting in place implementation support (e.g., site coordinators). A pilot of e-IMPAQc (excluding CROs) was also undertaken at one of the participating centres. In Phase 3, e-IMPAQc is being sequentially rolled out to as many cancer centres as possible and then evaluated. Qualitative and quantitative methods are used to document the process of implementation, patient and caregiver, and knowledge transfer (KT) outcomes.
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| Label | Type | Description | Intervention Names |
|---|---|---|---|
| Pre-implementation | No Intervention | Outcomes collected in patient populations prior to roll-out of the eIMPAQc | |
| Post-implementation | Experimental | Outcomes collected in patient populations after roll-out of eIMPAQc |
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| Name | Type | Description | Arm Group Labels | Other Names |
|---|---|---|---|---|
| eIMPAQc | Other | e-IMPAQc has five main components: 1) primary and secondary standardized e-PRO questionnaires and algorithm; 2) summary report for clinicians with alert system; 3) summary report for patients, with tailored notifications regarding symptom severity; 4) self-management fact sheets library; and 5) clinical dashboard. |
| Measure | Description | Time Frame |
|---|---|---|
| Symptom severity | Symptom severity as measured by the population-specific eIMPAQc symptom screening algorithm, including the Edmonton Symptom Assessment System Revised (ESAS-r) screening measures. Severity is measured on a scale of 0-10. | Baseline, 4 months |
| Patient perception of communication with health care team | 6 item Clinician-patient communication subscale of the Primary Care Assessment Survey (PCAS), provides an overall score | Baseline, 4 months |
| Patient activation | 13 items Patient Activation Measure provides an overall score | Baseline, 4 months |
| Quality of life | The EQ-5D-5L is used to measure health related, quality of life. The scale measures quality of life on a 5-component scale including mobility, self-care, usual activities, pain/discomfort, and anxiety/depression. Each level is rated on scale that describes the degree of problems in that area. | Bsaseline,4 months |
| Emergency room visits | Using hospital administrative data, we will report on the number of individual visits to the emergency room | In the 18 months following consent |
| Survival | Incidence of mortality | In the 18 months following consent |
| Feasibility of using the eIMPAQc ePRO system in cancer care centres | Feasibility of using the eIMPAQc symptom screening and management program will be measured using the following metrics:
Metrics will be combined with qualitative data from semi-structured interviews with participants to provide an overall assessment of feasibility |
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Inclusion Criteria:
Exclusion Criteria:
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| Facility | Status | City | State | ZIP | Country | Contacts |
|---|---|---|---|---|---|---|
| St. Mary's Research Centre | Montreal | Quebec | H3T1M5 | Canada |
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| ID | Term |
|---|---|
| D009369 | Neoplasms |
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| Throughout the implementation period, over the course of each participants' 4-6 month follow-up period |
| Acceptability of using the eIMPAQc ePRO system in cancer care centres | Acceptability of the components of the eIMPAQc program will be assessed through a 40 item eIMPAQc acceptability questionnaire | Throughout the implementation period, over the course of each participants' 4-6 month follow-up period |
| Satisfaction | Measured using the 8 item Client Satisfaction Questionnaire (CSQ-8) | 4 months |