Chatbot Facilitated Education on Child and Adolescent Abuse

The Effectiveness of Chatbot Facilitated Education on Child and Adolescent Abuse for Nurses

The study aims to evaluate the effectiveness of chatbot-facilitated education (CFE) in assisting nursing personnel to prevent child and adolescent abuse and neglect (CAN). The main questions it aims to answer are:

1. Does applying CFE enhance nurses' intention to report CAN?
2. Does applying CFE improve nurses' attitudes toward reporting CAN?
3. Does applying CFE increase nurses' knowledge of CAN?

Researchers will compare CFE to lecture-based teaching to verify if CFE can improve the nurses' competency of CAN.

Participants will:

1. Attend a CAN course for about 1.5 hours. The experimental group will use CFE, and the control group will only receive lecture-based teaching.
2. Have the CAN course, comprised of two main subjects: "CAN" and "Nurses' Roles and Functions in CAN".
3. Receive the learning effect assessment at three different time points: before the course, one week after, and four weeks after.

Based on the rigor of the study and the anticipated benefits to the participants, we will:

1. Commence participant enrollment only after the protocol has been reviewed and approved by the Research Ethics Committee of Hualien Tzu Chi Hospital, Buddhist Tzu Chi Medical Foundation.
2. Conduct a minimum of four courses until the participant group reaches full capacity.
3. Ensure that participants are not informed about the specific interventions of the course at the time of their enrollment.

Inclusion Criteria:

Nurses who

1. work in Hualien Tzu Chi Hospital
2. finish the probationary period, directly do the practical care
3. want to participate and sign the consent

Exclusion Criteria:

The nurses will be excluded if they are in an administrative position or withdraw the protocol for any reason.