Improving Family Engagement in Acute Cardiovascular Care: The NGAGE Trial

Real-Time Feedback to Improve Family Engagement in Acute Cardiovascular Care

The objective of this study is to assess if the NGAGE real-time feedback tool improves family engagement in family members of people admitted to an acute cardiac care unit

The investigators will randomize 88 family members of people hospitalized in the acute cardiac ward in a 1:1 manner to either the NGAGE intervention or usual care. Family members will be eligible if the expected unit stay of their loved one is >48 hours and if they can communicate in English or French. A family member is considered anyone with a biological, emotional, or legal relationship with the patient whom the patient wishes to be involved in their care. The primary outcome of the study will be the FAMily Engagement (FAME) score at hospital discharge. Secondary outcomes will be family mental health (by HADS score) and family care satisfaction (by FS-ICU score).

Inclusion Criteria:

• Family member of CV patient with expected stay > 48 hours (as per treating team)
• Aged of at least 18 years old
• Ability to communicate in English or French
• Willing to fill out the questionnaires as per the study

Exclusion Criteria:

• Expected stay of < 48 hours
• Inability to communicate in English or French