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This is a pragmatic trial that will measure if the use of AI to identify patients with complex care needs and language barriers, as well as active reaching out to clinicians to offer the use of interpreter services will improve the frequency of interpreter use and reduce the time to first interpreter use
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| Label | Type | Description | Intervention Names |
|---|---|---|---|
| Control | No Intervention | This is the control group who receive standard of care | |
| Intervention | Experimental | This is the group in units who are identified via AI model and in which interpreter services are actively reaching out to clinicians |
|
| Name | Type | Description | Arm Group Labels | Other Names |
|---|---|---|---|---|
| Complexity score and implementation | Other | AI machine learning model to identify patients with complex care needs and implementation with active reaching out to clinicians to offer interpreter services |
| Measure | Description | Time Frame |
|---|---|---|
| Number of interpreters | the number of interpreters used among patients with LEP and complex care needs | 12 months |
| Measure | Description | Time Frame |
|---|---|---|
| Change in time to interpreter use | The time measured in hours and minutes for an interpreter to be used for patients with LEP | 12 months |
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Inclusion Criteria:
Exclusion Criteria:
- Do not require an interpreter
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| Name | Affiliation | Role |
|---|---|---|
| Brian Pickering, MB, B.Ch | Mayo Clinic | Principal Investigator |
| Facility | Status | City | State | ZIP | Country | Contacts |
|---|---|---|---|---|---|---|
| Mayo Clinic Minnesota | Rochester | Minnesota | 55905 | United States |
| PubMed Identifier | Type | Citation | Retractions |
|---|---|---|---|
| 41491380 | Derived | Barwise A, Strechen I, Eltalhi T, Piche K, Wilson P, Tschida-Reuter D, Liu E, Herasevich S, Schulte PJ, Sutor B, Pickering B. Improving In-person Interpreter Utilization in Complex Care: Findings from a Stepped-Wedge Cluster Randomized Trial of Integrated Artificial Intelligence. J Gen Intern Med. 2026 Apr;41(5):1312-1321. doi: 10.1007/s11606-025-10104-9. Epub 2026 Jan 5. | |
| 38961501 |
| Label | URL |
|---|---|
| Mayo Clinic Clinical Trials | View source |
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This is a pragmatic clinical trial-a stepped wedge cluster randomized control trial
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| Derived |
| Strechen I, Wilson P, Eltalhi T, Piche K, Tschida-Reuter D, Howard D, Sutor B, Tiong I, Herasevich S, Pickering B, Barwise A. Harnessing health information technology to promote equitable care for patients with limited English proficiency and complex care needs. Trials. 2024 Jul 4;25(1):450. doi: 10.1186/s13063-024-08254-y. |