Harnessing Health IT to Promote Equitable Care for Patients with Limited English Proficiency and Complex Care Needs

Harnessing Health Information Technology to Promote Equitable Care for Patients with Limited English Proficiency and Complex Care Needs

This is a pragmatic trial that will measure if the use of AI to identify patients with complex care needs and language barriers, as well as active reaching out to clinicians to offer the use of interpreter services will improve the frequency of interpreter use and reduce the time to first interpreter use

Inclusion Criteria:

• Adults with limited English proficiency and requiring an interpreter and having complex medical care needs (includes admitted to the ICU, prolonged hospital stay, requiring palliative care)
• Have research authorization

Exclusion Criteria:

- Do not require an interpreter