This is a research study to determine a method in improving emergency department waiting room care by using new software program.

This is a pilot study to determine the effectiveness of an emergency department re-evaluation software, to improve patient flow through an emergency department. The end goal of the study is to provide proof of the efficacy of the software and provide data such that the software can be improved upon. The study will include ED waiting room patients. The study will involve interaction with the software on a tablet for patients and software on a desktop for providers. The providers utilizing the software will not be considered part of the study, but rather focusing on the outcomes of the patients using the software. Patients will be selected by the provider as available for re-evaluation. Each patient will then be randomized into either a control group (software not used) and a "study" group (software used). Data analysis will be performed in conjunction with clinical statisticians at our institution. The risks of this study are primarily derived from patient privacy concerns, which have been addressed in the risk section.

Inclusion:

• Individuals that are 18 and older who have been identified with completed lab work.
• Their primary language must be English to follow the instructions of the study.
• Cognitively sound

Exclusion:

• Minors
• Emergency Severity Index (ESI) class 1 patients
• Individual who cannot legally give consent
• Pregnant patients
• Non-english speakers