Assessing Satisfaction With Contraceptive Counseling Using Telephone Versus Video Telehealth Visits

Pilot Randomized Controlled Trial to Assess Satisfaction With Contraceptive Counseling Using Telephone Versus Video Telehealth Visits

The Contraceptive Choice Center (C3) will compare the patient experience between patients receiving contraceptive counseling using a telephone versus video telehealth model.

The Contraceptive Choice Center (C3) will offer contraceptive counseling to patients via telehealth. Participants will be randomized to receive counseling via video or telephone. We will compare patient satisfaction with contraceptive counseling, receipt of desired contraceptive method, and identification of barriers with technology use.

Inclusion Criteria:

• Able to speak and read English
• Access to video-capable technology

Exclusion Criteria:

• Incarceration
• Unable to provide informed consent secondary to language barrier or cognitive limitation