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| ID | Type | Description | Link |
|---|---|---|---|
| HX003473 | Other Grant/Funding Number | VA Office of Research and Development |
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| Name | Class |
|---|---|
| VA Boston Healthcare System | FED |
| Durham VA Health Care System | FED |
| Providence VA Medical Center | FED |
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This study will examine access to dermatology care. The operational partner will implement a direct-to-new patient teledermatology clinical care pathway while the research will study the effects of that implementation, use data associated with deployment to develop and test an Artificial Intelligence system, and understand key stakeholders' attitudes regarding and readiness for remote dermatology care.
VA is uniquely positioned to develop and study direct-to-patient teledermatology in parallel with computer vision for skin disease. The following aims will assess the performance of these emerging patient-facing dermatology innovations and assess their ability to improve access to quality skin care VA-wide.
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| Label | Type | Description | Intervention Names |
|---|---|---|---|
| In-person new VA dermatology patients | In-person dermatology patients that are new patients at three facilities | ||
| New patient consultative Teledermatology users | New patient consultative Teledermatology users at three facilities | ||
| New patient Mobile teledermatology users | New patient Mobile teledermatology users at three facilities |
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| In-person new patient in Community Care | In-person new patient in Community Care |
| Name | Type | Description | Arm Group Labels | Other Names |
|---|---|---|---|---|
| New patient teledermatology visit | Other | new patient teledermatology visits |
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| Measure | Description | Time Frame |
|---|---|---|
| New patient in-person dermatology visits | Proportion of in-person dermatology visits that are for new dermatology patients at facility level | 4 years |
| Consult completion time | Total time in days from consult request date to consult completion date, excluding discontinued consults. | 4 years |
| Appointment completion time | Total time in days from appointment create date to appointment completed date following (in-person groups). | 4 years |
| Travel distance for VA care | Average driving distance from the centroid of the patient's residential zip code to physical location of VA dermatology care. Distances for MVAI cases are defined as zero. | 4 years |
| Third next available dermatology clinic appt completion time | Total time in days from appointment create date to third next available clinic appointment date. A forward-looking measure of access. While not as reliable as consult completion time, it is frequently used in VA as a practical forward-looking measure of access. | 4 years |
| New Patient Teledermatology encounters | New TD visits as fraction of total encounters at each facility reflecting degree of TD integration. | 4 years |
| Organizational Readiness to implement mobile teledermatology for direct new patient care |
| Measure | Description | Time Frame |
|---|---|---|
| Scheduled compared to clinically indicated appointment date | Patient X has a scheduled appointment for x date and clinically indicated date appt was Y so X-Y=Z days. Captures availability in contrast to clinical capacity or clinic booking patterns. | 4 years |
| Whether patient had a no-show event for an intended encounter |
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Inclusion Criteria:
Exclusion Criteria:
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All patients referred as new patients to dermatology at sites in study.
| Name | Role | Phone | Extension | |
|---|---|---|---|---|
| Dennis H Oh, MD PhD | Contact | (415) 750-2091 | Dennis.Oh@va.gov | |
| Sara B Peracca, PhD MPH MS | Contact | (415) 221-4810 | 23797 | sara.peracca@va.gov |
| Name | Affiliation | Role |
|---|---|---|
| Dennis H. Oh, MD PhD | San Francisco VA Medical Center, San Francisco, CA | Principal Investigator |
| Facility | Status | City | State | ZIP | Country | Contacts |
|---|---|---|---|---|---|---|
| San Francisco VA Medical Center, San Francisco, CA | Recruiting | San Francisco | California | 94121-1563 | United States |
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Using the Organizational Readiness for Implementing Change survey the investigators will attain an overall average score by facility and a score for the 3 facilities in the study combined to indicate organizational readiness to implement a new patient mobile teledermatology. The score is derived from a Likert response scale from 1 to 5. Higher score denotes higher organizational readiness.
| 4 years |
| Readiness of Veterans to use mobile teledermatology for direct new patient care | The investigators will assess readiness of Veterans to use mobile teledermatology for a new patient visit with a new survey. The investigators will use a 5 point scale, the higher score the greater readiness. | 4 years |
| Patient Satisfaction of different types of dermatologic care | Assessment of satisfaction of dermatologic care. A new survey was created with questions regarding ease of care and barriers, for example. The investigators will use a 5-point scale, the higher the score the greater the satisfaction. | 4 years |
| Readiness of Veterans to use Artificial Intelligence for dermatologic care | The investigators will assess readiness of Veterans to use Artificial Intelligence for dermatologic care with a new survey. The investigators will use a 5 point scale, the higher score the greater readiness. | 4 years |
Yes/No - whether patient had a no-show event for an intended encounter. For MVAI No Show in CDW is an absence of a 304 stop code encounter by the Provider indicated date; in VA Mobile health data, no show equates to an incomplete request by end-date, which should match CDW's provider indicated date. |
| 4 years |
| Rocky Mountain Regional VA Medical Center, Aurora, CO | Recruiting | Aurora | Colorado | 80045-7211 | United States |
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| Atlanta VA Medical and Rehab Center, Decatur, GA | Recruiting | Decatur | Georgia | 30033-4004 | United States |
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