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This project aims to evaluate the effect of thank you cards on patient experience survey response rate.
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| Label | Type | Description | Intervention Names |
|---|---|---|---|
| Intervention Group | The cohort receiving Thank you cards during their stay. |
| |
| Control Group | The cohort not receiving thank you cards during their stay. |
| Name | Type | Description | Arm Group Labels | Other Names |
|---|---|---|---|---|
| Thank you card | Other | A card thanking the patient for choosing NYU and entrusting us with their care. The card notifies the patient that they may receive a patient satisfaction survey after discharge. |
| Measure | Description | Time Frame |
|---|---|---|
| Survey response rate | The rate at which patients complete and submit the patient satisfaction survey | 1 year |
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Inclusion Criteria:
Exclusion Criteria:
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All patients who have been discharged from the designated hospital units during the study period
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| Name | Affiliation | Role |
|---|---|---|
| Leora Horwitz, MD | NYU Langone Health | Principal Investigator |
| Facility | Status | City | State | ZIP | Country | Contacts |
|---|---|---|---|---|---|---|
| NYU Langone Health | New York | New York | 10016 | United States |
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| ID | Term |
|---|---|
| D017060 | Patient Satisfaction |
| ID | Term |
|---|---|
| D000074822 | Treatment Adherence and Compliance |
| D015438 | Health Behavior |
| D001519 | Behavior |
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