The purpose of this study is to identify the efficacy of virtual visitation in Intensive Care Unit on patients and their caregivers during COVID-19 Pandemic.

After being informed about the study, all patients who meet the eligibility requirements will be randomized in a 1:1 ratio to intervention group (Virtual visitation once a day) or Control group (Phone interviews once a day).

Inclusion Criteria:

• Patients who are expected to stay in the intensive care unit for more than 48 hours
• Patients with a RASS score of -2 or higher

Exclusion Criteria:

• Patients who discharge or die within 48 hours of admission to ICU