Background: Information overload is a common problem in intensive care units. A display tool that facilitates retrieval of crucial clinical information from electronic medical records has excellent potential to attenuate information overload and benefit workflow.

Study hypothesis: In this project, we aimed to evaluate the efficacy and clinical satisfaction of a team-designed, patient-centered electronic medical record viewer, i-Dashboard, to facilitate multi-disciplinary rounds in our surgical intensive care units.

Background: More than 5.7 million people are admitted into intensive Care Units (ICUs) in the United States each year. The ICU level of care that helps people with a life-threatening illness is provided by a multi-disciplinary team of specially-trained healthcare providers. These patients require more frequent assessment compared to those who do not need critical care. Essential parameters in the ICU settings include, but not limit to, vital sign monitoring, laboratory data, ventilator settings and vasoactive drugs. Therefore, information overload is a common problem in ICUs. Caring for ICU patients generates approximately 1200 data points per patient per day. The use of electronic medical records (EMRs) increases the data accuracy compared to handwritten notes. An effective management strategy for patient information in ICUs may be needed for clinicians to avoid being overwhelmed by data overload.

Data overload in ICUs may result in communication failures, possibly in association with worse patient outcomes. A delay between condition onsets and the beginning of therapeutic interventions may dramatically impact the prognosis of patients with sepsis or cardiopulmonary emergencies. Although EMR use has been increasingly adopted worldwide, whether EMRs are being used effectively and efficiently to enhance clinical workflow in ICUs remains a question. A large cross-sectional study of primary care practitioners have investigated the predictors of missed test results in the setting of EMR alerts. Of the 2590 responders, 86.9% perceived the quantity of alerts they received to be excessive, 69.6% reported receiving more alerts than they could effectively manage (a marker of information overload), 55.6% reported that the current EMR notification system made it possible for practitioners to miss test results, and 29.8% reported having personally missed test results that led to care delays. These results suggested that primary care practitioners using comprehensive EMRs are vulnerable to information overload, leading them to miss important information. To address the nature of the high volume of metrics monitored and the urgent responses to patients' condition changes in ICUs, a display tool that facilitates retrieval of crucial clinical information has excellent potential to attenuate information overload and benefit workflow.

Visualization transforms data into visual representations, making the cognitive processing of data more effective and efficient. The use of visualization techniques in the clinical setting provides an overview to improve display and recognition of patients' conditions, potentially reducing cognitive overload among specially-trained healthcare providers. A dashboard is a data-driven clinical decision support tool capable of retrieving data from multiple databases and providing a quick representation of key metrics for each patient. The utility of a dashboard comes from its ability to provide a concise overview of crucial information. In addition to being designed based on user experiences, a dashboard for clinical use should be designed based on several proposed principles, including 1) one view should contain single patient data, 2) data should be summarized or titled for overview and details should be given on-demand, 3) data should be displayed in time-series, 4) data should be categorized by primary type, and 5) more data should be displayed at the same time. While being applied to the ICU settings, a dashboard may allow healthcare providers in a multi-disciplinary team to identify patients' active problems that need prompt interventions.

Hypothesis and Specific Aims: The implementation of multi-disciplinary rounds in ICUs exhibits a positive effect on both patient care outcome and staff satisfaction with team dynamics. In Taiwan, multi-disciplinary ICU rounds have been an important item to be evaluated in hospital accreditation. The study participants include ICU healthcare providers, i.e. physicians, nurse practitioners, nurses, respiratory therapists, pharmacists and dietitians. In this project, we aimed to evaluate the efficacy and clinical satisfaction of a team-designed, patient-centered electronic medical record viewer, i-Dashboard, to facilitate multi-disciplinary rounds in our surgical intensive care units. To achieve these research goals the applicant proposed studies with the following specific aims:

1. The use of i-Dashboard reduces time spent on pre-round data gathering.
2. The use of i-Dashboard increases communication accuracy during multi-disciplinary ICU rounds, including vital signs, catheters, laboratory data, medications, input/output balance and warnings on redline values.
3. The use of i-Dashboard enhances recommendations actively made by multi-disciplinary team members, including respiratory therapists, pharmacists and dietitians.
4. The use of i-Dashboard enhances healthcare provider satisfaction, as evaluated by questionnaires modified from previous studies.

Inclusion Criteria:

• Patients admitted into the two surgical intensive care units for more than 7 days

Exclusion Criteria:

• None