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In this study, the investigators aim to evaluate patient satisfaction between three methods of obtaining informed consent for anaesthesia. Patients are asked to partake in a short survey after being informed about the anaesthetic procedure either conventionally in the anesthesia department, telephonically or digitally.
Patient satisfaction plays an important role to improve the process of medical procedures as well as patient outcome. Evaluating the subjectively experienced satisfaction is challenging. The investigators will use a questionnaire and assess waiting times in the process to determine patient satisfaction between digital, telephonic and conventional obtaining of informed consent for anaesthesia.
In this questionnaire study, patients are asked to partake in a survey after the process of obtaining consent for anaesthesia is completed. The questionnaire covers aspects of patient satisfaction with the process, such as subjective assessment of comprehensibility, waiting time and privacy.
Patients are divided into three groups. In one group, consent is obtained conventionally, in form of a visit to our anaesthesia department. In the other two groups, consent is obtained telephonically and digitally, respectively. Patients are not randomised into these groups, but included into the study after the process of obtaining consent by one of the three methods mentioned above is completed.
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| Label | Type | Description | Intervention Names |
|---|---|---|---|
| conventional | consent for anaesthesia is obtained as part of a conversation with physical attendance | ||
| telephonic | consent for anaesthesia is obtained telephonically | ||
| digital | a digital survey and video information is used to inform the patient about the anaesthetic procedure |
|
| Name | Type | Description | Arm Group Labels | Other Names |
|---|---|---|---|---|
| digital consent | Other | the patient's medical history is taken in a digital survey, information about the anaesthetic procedure is aided by video material |
|
| Measure | Description | Time Frame |
|---|---|---|
| Patient satisfaction after informed consent | Assessment of subjectively experienced satisfaction with the process of obtaining informed consent for anesthesia | Immediately after obtaining informed consent |
| Measure | Description | Time Frame |
|---|---|---|
| Overall waiting time of patients | Patient's overall waiting time in the process of obtaining consent | Up to three hours; from administration for informed consent until completion of informed consent |
| Time expense of informed consent |
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Inclusion Criteria:
Exclusion Criteria:
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All patients for whom consent for anaesthesia is obtained for an elective procedure
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| Name | Affiliation | Role |
|---|---|---|
| David M. Baron, MD | Medical University of Vienna | Principal Investigator |
| Facility | Status | City | State | ZIP | Country | Contacts |
|---|---|---|---|---|---|---|
| Vienna General Hospital | Vienna | 1090 | Austria |
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| ID | Term |
|---|---|
| D017060 | Patient Satisfaction |
| ID | Term |
|---|---|
| D000074822 | Treatment Adherence and Compliance |
| D015438 | Health Behavior |
| D001519 | Behavior |
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Overall time expense for the anaesthesiologist who is connsenting the patient
| Up to 60 minutes; from start until end of informed consent |
| Intraoperative complications | Incidence of unexpected medical complications during the surgical procedure | Up to 12 hours; From start until end of the planned surgical procedure |