Video Consultation During Follow up Surgical Care

Video Consultation During Follow up Care: Effect on Quality of Care and Patient- and Provider Attitude in Patients With Colorectal Cancer

The aim of this study was to compare the willingness to use and attitude towards VC amongst both patients with colorectal cancer and healthcare providers during follow up care. Second, to determine the satisfaction with the quality of the healthcare provider and the usability of the used VC technology. 50 patients will be asked to choose between video consultation or face-to-face contact at the outpatient surgical clinic.

Inclusion Criteria:

• Age 18 years or older
• Fluent in speaking and writing in Dutch
• Follow up appointments in which overall progress, new complaints, results with good news and treatment was discussed were considered feasible.

Exclusion Criteria:

• Introductory appointments
• Bad news consultations
• Physical examination needed
• No access to Internet
• No access to a smartphone, tablet or computer with a camera
• Not willing to activate their electronic patient portal