Improving the Hospital-to-Home Transition Through Post-Discharge Virtual Visits in Primary Care

Improving the Hospital-to-Home Transition Through Post-Discharge Virtual Visits in Primary Care

The purpose of this study is to test a new process for having a virtual visit with a primary care doctor after discharge from the hospital, instead of an in-person visit.

The goal of this project is to fully develop the protocol for identifying patients who would benefit from a virtual visit and develop the protocol for implementing the virtual visit. The value of this project is that the results will provide ample preliminary data for a future randomized controlled trial to determine the effectiveness of the intervention. This project will have an intervention group only. The hypothesis is that the intervention can be implemented in a way that is feasible and acceptable to providers and patients.

Inclusion Criteria:

• Medical inpatients, age >=18, with an existing WCIMA attending as his or her PCP
• Patients with disposition to home
• Medically appropriate for a video visit (as determined by inpatient attending)
• Patients or caregivers must be able to enroll in MyChart before discharge, must be capable of using the Weill Cornell Connect app to do a video visit at home using broadband access or the equivalent (must own a device compatible with the app, e.g.

smartphone or tablet)

• English speaking
• Cognitively able to participate or Caregiver must be able to participate