Virtual Assistant for Plastic Surgery Patients

Virtual Assistant for Plastic Surgery Patients - Impact on the Clerical Burden, Resource Utilization, Patient and Provider Satisfaction, and Patient Surgical Outcomes.

Researchers are trying determine the long term impact when patients have access to the artificial intelligence virtual assistant (AIVA) as a complimentary resource.

Eligible subjects will be randomized into to two groups. One group of subjects will be given access to the AIVA will be instructed to ask, at home, questions regarding the planned surgery to the AIVA application on their mobile phone. The other group will be instructed to call to the Standard of Care call center with questions related to their treatments. Researchers will follow up with all subjects from both groups for a 1 year amount of time.

Inclusion Criteria:

• Subjects above 18 years old
• Able to use applications on mobile phones and consent to participate
• Adult subjects in the Plastic Surgery outpatient clinic of Mayo Clinic Florida

Exclusion Criteria:

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