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| Name | Class |
|---|---|
| The Commonwealth Fund | OTHER |
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This randomized controlled trial tests how digital health monitoring with financial incentives (DFI) and community health worker (CHW) support may affect how a person manages their diabetes. Participants will be randomized to one of three arms: 1) DFI intervention, 2) hybrid DFI/CHW intervention, or 3) usual care. Investigators hypothesize that compared to usual care and DFI alone, the hybrid intervention will lead to more glucose self-monitoring and greater improvements in glycosylated hemoglobin.
Low-income Americans struggle to stay healthy in the face of real-life challenges such as housing insecurity or trauma. Two interventions show promise for promoting behavior change and improving health outcomes: digital health interventions coupled with financial incentives (DFI) and community health workers (CHWs). Yet, these interventions have limitations; DFI interventions have low uptake and high attrition among vulnerable populations, while CHW interventions are relatively resource intensive.
Investigators propose a 24-week randomized trial of a hybrid DFI/CHW intervention among a population of 150 low-income patients with diabetes. Participants will be randomized to one of three arms: 1) DFI intervention, 2) hybrid DFI/CHW intervention, 3) usual care. Participants assigned to DFI will receive a free wireless glucometer and be eligible for a lottery incentive if they use their glucometer. Participants assigned to the hybrid DFI/CHW intervention will receive the same glucometer and incentives. If they exhibit low adherence to self-monitoring or poor glucose control, they will also receive support from a CHW who would help patients to address underlying socioeconomic barriers and cope with setbacks. Investigators hypothesize that compared to usual care and DFI alone, the hybrid intervention will lead to more glucose self-monitoring and greater improvements in glycosylated hemoglobin.
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| Label | Type | Description | Intervention Names |
|---|---|---|---|
| Usual Clinical Support | Placebo Comparator | Participants will continue with their usual diabetes care provided by their clinic. Participants will receive a free wireless glucometer on the day of enrollment if they do not already have one. |
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| DFI Alone | Active Comparator | Participants will receive a free wireless glucometer on the day of enrollment if they don't already have one. To encourage habit formation, for the first 6 weeks of the trial, participants will be eligible for a daily lottery incentive for every day that they use their glucometer. Investigators will use an approach similar to what we have used in prior DFI trials: the lottery will provide infrequent large payoffs (a 1 in 100 chance of a US$50 reward) and more frequent small payoffs (an 18 in 100 chance of a US $5 reward). Participants who draw the winning lottery number, but did not check their glucose the day prior will receive an automated text or e-mail message informing them what earnings they would have won had they used their glucometer. After 6 weeks, investigators will terminate the lottery but continue to monitor patients' adherence to glucose self-monitoring. |
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| Hybrid DFI CHW | Experimental | Participants in the hybrid intervention will receive a wireless glucometer if they don't already have one and financial incentives just as in the DFI intervention. However, any individuals who have low adherence (no self-monitoring) or elevated glucose readings (>300 mg/dL) for >30% of days over any 2 week period in the first 12 weeks of the study will be assigned to receive ongoing community health worker (CHW) support for the duration of the 24-week study period. |
|
| Name | Type | Description | Arm Group Labels | Other Names |
|---|---|---|---|---|
| IMPaCT Community Health Worker | Behavioral | Once a CHW receives notification of a struggling patient, the CHW will visit the patient at their home within 1-2 days to initiate the IMPaCT intervention.
|
| Measure | Description | Time Frame |
|---|---|---|
| Glucose Self-monitoring Adherence | constructed by summing the number of days in the study period that the glucometer was used divided by the total number of days in study period | 3 months |
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| Measure | Description | Time Frame |
|---|---|---|
| Change in Glycosylated Hemoglobin | Change in glycosylated hemoglobin from baseline to 6 month follow-up assessment. | 6 months |
Inclusion Criteria:
Exclusion Criteria:
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| Facility | Status | City | State | ZIP | Country | Contacts |
|---|---|---|---|---|---|---|
| Penn Medicine | Philadelphia | Pennsylvania | 19104 | United States |
| PubMed Identifier | Type | Citation | Retractions |
|---|---|---|---|
| 35581452 | Derived | Whitehouse CR, Knowles M, Long JA, Mitra N, Volpp KG, Xu C, Sabini C, Gerald N, Estrada I, Jones D, Kangovi S. Digital Health and Community Health Worker Support for Diabetes Management: a Randomized Controlled Trial. J Gen Intern Med. 2023 Jan;38(1):131-137. doi: 10.1007/s11606-022-07639-6. Epub 2022 May 17. |
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| ID | Title | Description |
|---|---|---|
| FG000 | Usual Care | Participants randomized to the usual-care arm were asked to check their daily blood glucose and to continue with their usual care. |
| FG001 | Digital Health | Participants randomized to the digital health arm were asked to check their blood glucose and text the value daily to a phone number linked to the Way to Health platform. To promote early motivation and habit formation, participants were entered into a lottery each day they texted their glucose values for the first 6 weeks of the study period. Each day participants texted, the lottery provided an 18 in 100 chance of winning $5 and 1 in 100 chance of winning $50. Accrued money was distributed to participants biweekly on a reloadable card. If participants texted in a blood glucose value that was pre-established as medically dangerous (< 60, > 400), they received an automated text encouraging them to follow up with their provider. These values were also routed directly to the study clinician who called each patient within 24 hours to provide clinical management and coordinate care with the patient's provider. |
| FG002 | Hybrid Digital Health and Community Health Worker Support | Participants in the hybrid arm received all aspects of the digital health intervention. Additionally, CHWs met with participants at enrollment and provided brief coaching using positive affect induction and attribution retraining to increase resilience to setbacks. At this meeting, CHWs explained to patients that they might work with them in the future if they needed additional support. During the first 12 weeks of the study, hybrid arm participants with low rates of SMBG (defined as 5 instances of missed readings) and/or elevated glucose readings (defined as a glucose level > 300 mg/dL for > 30% of days over any 2-week period) were 'escalated' to receive intensive CHW support. CHWs implemented the IMPaCT intervention, in which the CHW used an in-depth semi-structured interview guide to get to know participants' strengths, goals, and unmet social needs. Participants' individualized goals became the basis for tailored action plans. For the remainder of the 24-week study period, CHWs provided coaching, social support, advocacy, and navigation to support participants in achieving their health goals. CHWs communicated with participants at least once per week, including monthly face-to-face contact. CHWs normalized setbacks and used positive affect induction and attribution retraining to help patients to cope with failure. CHWs also helped participants connect to long-term family and social supports after the intervention ended. |
| Title | Milestones | Reasons Not Completed | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall Study |
|
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| ID | Title | Description |
|---|---|---|
| BG000 | Usual Care | Participants randomized to the usual-care arm were asked to check their daily blood glucose and to continue with their usual care. |
| BG001 | Digital Health | Participants randomized to the digital health arm were asked to check their blood glucose and text the value daily to a phone number linked to the Way to Health platform. To promote early motivation and habit formation, participants were entered into a lottery each day they texted their glucose values for the first 6 weeks of the study period. Each day participants texted, the lottery provided an 18 in 100 chance of winning $5 and 1 in 100 chance of winning $50. Accrued money was distributed to participants biweekly on a reloadable card. If participants texted in a blood glucose value that was pre-established as medically dangerous (< 60, > 400), they received an automated text encouraging them to follow up with their provider. These values were also routed directly to the study clinician who called each patient within 24 hours to provide clinical management and coordinate care with the patient's provider. |
| Units | Counts |
|---|---|
| Participants |
|
| Title | Description | Population Description | Parameter Type | Dispersion Type | Unit of Measure | Calculate Percentage | Denominator Units Selected | Denominators | Classes |
|---|---|---|---|---|---|---|---|---|---|
| Age, Continuous | Mean |
| Type | Title | Description | Population Description | Reporting Status | Anticipated Posting Date | Parameter Type | Dispersion Type | Unit of Measure | Calculate Percentage | Time Frame | Units Analyzed | Denominator Units Selected | Arm/Group Information | Denominators | Classes | Analyses | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Primary | Glucose Self-monitoring Adherence | constructed by summing the number of days in the study period that the glucometer was used divided by the total number of days in study period | Posted | Mean | Standard Deviation | percentage of days | 3 months |
|
Adverse event data was collected for 6 months post-enrollment.
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| ID | Title | Description | Deaths (Affected) | Deaths (At Risk) | Serious Events (Affected) | Serious Events (At Risk) | Other Events (Affected) | Other Events (At Risk) |
|---|---|---|---|---|---|---|---|---|
| EG000 | Usual Care | Participants randomized to the usual-care arm were asked to check their daily blood glucose and to continue with their usual care. |
| Term | Organ System | Source Vocabulary | Assessment Type | Notes | Statistical Information |
|---|---|---|---|---|---|
| Anemia | Blood and lymphatic system disorders | Systematic Assessment |
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The COVID pandemic may have led to a higher-than-expected rate of loss to follow-up at 6 months. A COVID-19 modification truncated our primary outcome from 6 to 3 months. Unlike many DHI requiring smartphones, we only required participants to have a basic cell phone; participants needed to text their SMBG to the study platform which may have increased attrition. Because we used low-tech glucometers covered by Medicaid, we extracted data from the physical device, resulting in some missing data.
| Title | Organization | Phone | Extension | |
|---|---|---|---|---|
| Director of Evaluation | Penn Center for Community Health Workers | 267-624-5465 | molly.knowles@pennmedicine.upenn.edu |
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| Type | Includes Protocol | Includes SAP | Includes ICF | Document Label | Document Date | Document Uploaded Date | Document File Name |
|---|---|---|---|---|---|---|---|
| Prot_SAP | Yes | Yes | No | Study Protocol and Statistical Analysis Plan | Jun 22, 2020 | Aug 28, 2024 | Prot_SAP_000.pdf |
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| ID | Term |
|---|---|
| D003920 | Diabetes Mellitus |
| ID | Term |
|---|---|
| D044882 | Glucose Metabolism Disorders |
| D008659 | Metabolic Diseases |
| D009750 | Nutritional and Metabolic Diseases |
| D004700 | Endocrine System Diseases |
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|
| Digital health monitoring with financial incentives | Behavioral | Participants are encouraged to use their glucometer to check their blood glucose via bidirectional texting and lottery-based financial incentives, which both serve to reinforce self-monitoring behavior. |
|
| Usual Care | Other | Usual Care |
|
| BG002 | Hybrid Digital Health and Community Health Worker Support | Participants in the hybrid arm received all aspects of the digital health intervention. Additionally, CHWs met with participants at enrollment and provided brief coaching using positive affect induction and attribution retraining to increase resilience to setbacks. At this meeting, CHWs explained to patients that they might work with them in the future if they needed additional support. During the first 12 weeks of the study, hybrid arm participants with low rates of SMBG (defined as 5 instances of missed readings) and/or elevated glucose readings (defined as a glucose level > 300 mg/dL for > 30% of days over any 2-week period) were 'escalated' to receive intensive CHW support. CHWs implemented the IMPaCT intervention, in which the CHW used an in-depth semi-structured interview guide to get to know participants' strengths, goals, and unmet social needs. Participants' individualized goals became the basis for tailored action plans. For the remainder of the 24-week study period, CHWs provided coaching, social support, advocacy, and navigation to support participants in achieving their health goals. CHWs communicated with participants at least once per week, including monthly face-to-face contact. CHWs normalized setbacks and used positive affect induction and attribution retraining to help patients to cope with failure. CHWs also helped participants connect to long-term family and social supports after the intervention ended. |
| BG003 | Total | Total of all reporting groups |
| years |
|
| Sex: Female, Male | Participant declined to answer | Count of Participants | Participants |
|
| Ethnicity (NIH/OMB) | Count of Participants | Participants |
|
| Race (NIH/OMB) | Count of Participants | Participants |
|
| Highest level of education | Count of Participants | Participants |
|
| Household income | Count of Participants | Participants |
|
| Employed | Count of Participants | Participants |
|
| Insurance | Count of Participants | Participants |
|
| Prior healthcare utilization, past 6 months (self-report) | Count of Participants | Participants |
|
| Postponed needed medical care | Response to question: "Was there any time during the past 12 months when you put off or postponed getting medical care you thought you needed?" | Count of Participants | Participants |
|
| Health literacy | Single Item Literacy Screener (SILS): "How often do you need to have someone help you when you read instructions, pamphlets, or other written material from your doctor or pharmacy?", response options Never, Rarely, Sometimes, Often, Always. Score range: 1-5, with higher scores indicating lower health literacy. | Mean | Standard Deviation | units on a scale |
|
| More than 1 competing need | Basic needs scale measuring difficulty accessing the following needs: shelter, food, washing, bathroom, transportation, and telephone. Reported needs summed to generate score; score of 2 or more indicates more than one competing need. | Count of Participants | Participants |
|
| Drug use | Count of Participants | Participants |
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| Alcohol overuse | Count of Participants | Participants |
|
| Adverse childhood experiences | Experiences include 10 forms of abuse (physical, emotional, sexual), neglect (physical, emotional), and household instability (household member with mental illness, household member with substance use disorder, household member incarcerated, domestic violence, loss of a parent). Number of reported experiences summed to generate a score of 0-10 with highest score indicating most experiences. | Mean | Standard Deviation | units on a scale |
|
| Perceived stress | Perceived stress scale (PSS-4) assesses respondent's perceptions of stress over the last month, including feelings of lack of control, ability to handle personal problems, things going their way, and difficulties unable to be overcome. Score range: 0-16, with the highest score indicating high stress. | Mean | Standard Deviation | units on a scale |
|
| Low social support | ENRICHD Social Support Instrument (ESSI) measures respondent's range of social support, including someone available to listen to problems, give advice, support with chores, etc.; total scores range from 8 to 34; higher scores equal higher levels of support. Low social support defined as total score of 18 or less and scoring 2 or less on at least 2 items. | Count of Participants | Participants |
|
| HbA1C | Mean | Standard Deviation | Percentage of glycosylated hemoglobin |
|
| Patient Activation Measure | Patient Activation Measure - 13 assesses patient knowledge, skill, and confidence for self-management of health conditions. Scored from 0-100; higher scores indicated higher levels of knowledge, skill, and confidence for health self-management. | Mean | Standard Deviation | units on a scale |
|
| OG002 | Hybrid Digital Health and Community Health Worker Support | Participants in the hybrid arm received all aspects of the digital health intervention. Additionally, CHWs met with participants at enrollment and provided brief coaching using positive affect induction and attribution retraining to increase resilience to setbacks. At this meeting, CHWs explained to patients that they might work with them in the future if they needed additional support. During the first 12 weeks of the study, hybrid arm participants with low rates of SMBG (defined as 5 instances of missed readings) and/or elevated glucose readings (defined as a glucose level > 300 mg/dL for > 30% of days over any 2-week period) were 'escalated' to receive intensive CHW support. CHWs implemented the IMPaCT intervention, in which the CHW used an in-depth semi-structured interview guide to get to know participants' strengths, goals, and unmet social needs. Participants' individualized goals became the basis for tailored action plans. For the remainder of the 24-week study period, CHWs provided coaching, social support, advocacy, and navigation to support participants in achieving their health goals. CHWs communicated with participants at least once per week, including monthly face-to-face contact. CHWs normalized setbacks and used positive affect induction and attribution retraining to help patients to cope with failure. CHWs also helped participants connect to long-term family and social supports after the intervention ended. |
|
|
| Other Pre-specified | Change in Glycosylated Hemoglobin | Change in glycosylated hemoglobin from baseline to 6 month follow-up assessment. | Posted | Mean | Standard Deviation | percentage of glycosylated hemoglobin | 6 months |
|
|
|
| 0 |
| 50 |
| 13 |
| 50 |
| 0 |
| 50 |
| EG001 | Digital Health | Participants randomized to the digital health arm were asked to check their blood glucose and text the value daily to a phone number linked to the Way to Health platform. To promote early motivation and habit formation, participants were entered into a lottery each day they texted their glucose values for the first 6 weeks of the study period. Each day participants texted, the lottery provided an 18 in 100 chance of winning $5 and 1 in 100 chance of winning $50. Accrued money was distributed to participants biweekly on a reloadable card. If participants texted in a blood glucose value that was pre-established as medically dangerous (< 60, > 400), they received an automated text encouraging them to follow up with their provider. These values were also routed directly to the study clinician who called each patient within 24 hours to provide clinical management and coordinate care with the patient's provider. | 0 | 50 | 13 | 50 | 0 | 50 |
| EG002 | Hybrid Digital Health and Community Health Worker Support | Participants in the hybrid arm received all aspects of the digital health intervention. Additionally, CHWs met with participants at enrollment and provided brief coaching using positive affect induction and attribution retraining to increase resilience to setbacks. At this meeting, CHWs explained to patients that they might work with them in the future if they needed additional support. During the first 12 weeks of the study, hybrid arm participants with low rates of SMBG (defined as 5 instances of missed readings) and/or elevated glucose readings (defined as a glucose level > 300 mg/dL for > 30% of days over any 2-week period) were 'escalated' to receive intensive CHW support. CHWs implemented the IMPaCT intervention, in which the CHW used an in-depth semi-structured interview guide to get to know participants' strengths, goals, and unmet social needs. Participants' individualized goals became the basis for tailored action plans. For the remainder of the 24-week study period, CHWs provided coaching, social support, advocacy, and navigation to support participants in achieving their health goals. CHWs communicated with participants at least once per week, including monthly face-to-face contact. CHWs normalized setbacks and used positive affect induction and attribution retraining to help patients to cope with failure. CHWs also helped participants connect to long-term family and social supports after the intervention ended. | 0 | 50 | 14 | 50 | 0 | 50 |
| Myocardial Infarction | Cardiac disorders | Systematic Assessment |
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| Volume Overload | Cardiac disorders | Systematic Assessment |
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| Diabetic Ketoacidosis | Endocrine disorders | Systematic Assessment |
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| Hyperglycemia | Endocrine disorders | Systematic Assessment |
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| Hypoglycemia | Endocrine disorders | Systematic Assessment |
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| Gastroenteritis | Gastrointestinal disorders | Systematic Assessment |
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| Gastroparesis | Gastrointestinal disorders | Systematic Assessment |
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| Altered mental status | Nervous system disorders | Systematic Assessment |
|
| Chest pain | General disorders | Systematic Assessment |
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| Finger infection | Infections and infestations | Systematic Assessment |
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| Sepsis | Infections and infestations | Systematic Assessment |
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| COVID-19 | Infections and infestations | Systematic Assessment |
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| Diabetic foot infection | Infections and infestations | Systematic Assessment |
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| Post-operative pain | Injury, poisoning and procedural complications | Systematic Assessment |
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| Ankle fracture | Musculoskeletal and connective tissue disorders | Systematic Assessment |
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| Osteomyelitis | Musculoskeletal and connective tissue disorders | Systematic Assessment |
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| Seizure | Nervous system disorders | Systematic Assessment |
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| Subarachnoid hemorrhage | Nervous system disorders | Systematic Assessment |
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| Intrauterine fetal demise | Pregnancy, puerperium and perinatal conditions | Systematic Assessment |
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| Acute Kidney Injury | Renal and urinary disorders | Systematic Assessment |
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| Nephrolithiasis | Renal and urinary disorders | Systematic Assessment |
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| Pyelonephritis | Renal and urinary disorders | Systematic Assessment |
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| Acute respiratory failure with hypoxia | Respiratory, thoracic and mediastinal disorders | Systematic Assessment |
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| Shortness of breath | Respiratory, thoracic and mediastinal disorders | Systematic Assessment |
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| Cellulitis | Skin and subcutaneous tissue disorders | Systematic Assessment |
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| Hypertensive emergency | Vascular disorders | Systematic Assessment |
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| Orthostatic hypotension | Vascular disorders | Systematic Assessment |
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| Stroke | Vascular disorders | Systematic Assessment |
|
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| Male |
|
| Not Hispanic or Latino |
|
| Unknown or Not Reported |
|
| Asian |
|
| Native Hawaiian or Other Pacific Islander |
|
| Black or African American |
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| White |
|
| More than one race |
|
| Unknown or Not Reported |
|
| HS or GED |
|
| Some college/technical school |
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| College graduate |
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| >=15K |
|
| Unknown |
|
| Medicaid/Medicare |
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| Uninsured |
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| Other |
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| Title | Measurements |
|---|---|
|