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| Name | Class |
|---|---|
| Virginia Department of Health | OTHER_GOV |
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The purpose of this study is to pilot a mobile health intervention, originally designed for HIV retention in care, for use in aiding patients with medication refills. The study will implement the PositiveLinks Rx app with the Henrico Health department. The study will assess user engagement and satisfaction with the app as well as preliminary impact on patient refill compliance.
The study will enrolled provider and patient participants at the Henrico Health Department in Virginia who either receive or provide medication refills through the AIDS Drug Assistance Program (ADAP). Patient participants will be provided access to a mobile app that allows them to track their mood, stress, and medication adherence, access an anonymous online community, securely message providers, and receive medication refill alerts. Provider participants will be able to view the information entered by enrolled clients, securely message clients, and track medication refill processes. Study participants will be asked to provide feedback on usability, utility, impact, and effectiveness of the program. Additional assessments will evaluate for impact on medication refill adherence and patient-provider communication.
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| Label | Type | Description | Intervention Names |
|---|---|---|---|
| Provider Participants | Other | Employees who work with medication refills through the AIDS Drug Assistance Program at the Henrico Health Department will be invited to participate in the study as providers. Provider participants will receive access to a web based system that allows them to view information for their enrolled clients, securely message clients, and track medication refills. Providers will be asked to participate in a 30-day usability interview and a end-of-study assessment. |
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| Patient Participants | Other | Clients who receive medication refills through the AIDS Drug Assistance Program at the Henrico Health Department will be invited to participate in the study as patients. Patient participants will be provided access to a mobile app that allows them to track their mood, stress, and medication adherence, access an anonymous online community, securely message providers, and receive medication refill alerts |
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| Name | Type | Description | Arm Group Labels | Other Names |
|---|---|---|---|---|
| PositiveLinks RX Mobile App | Other | A mobile app designed with tools to facilitate patient self-monitoring, patient-provider communication, medication refills, and social support. |
| Measure | Description | Time Frame |
|---|---|---|
| Change in Patient Medication Refill Compliance | Primary variable analysis will include examination of patient medication refill compliance at baseline and at the 6-month follow-up to assess for any change in refill compliance. | Assessed at baseline and 6-months |
| Measure | Description | Time Frame |
|---|---|---|
| App Usability | Assessed through the system usability scale (SUS), a validated ten item scale. Additional usability factors will be assessed through qualitative methods. | 30-days after enrollment |
| Participant Check-In Engagement |
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Patient Inclusion Criteria:
Provider Inclusion Criteria:
Exclusion Criteria:
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| Facility | Status | City | State | ZIP | Country | Contacts |
|---|---|---|---|---|---|---|
| Henrico Health Department | Richmond | Virginia | 23228 | United States |
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| ID | Term |
|---|---|
| D000163 | Acquired Immunodeficiency Syndrome |
| D055118 | Medication Adherence |
| ID | Term |
|---|---|
| D015658 | HIV Infections |
| D000086982 | Blood-Borne Infections |
| D003141 | Communicable Diseases |
| D007239 | Infections |
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| PositiveLinks RX Portal | Other | An online portal that interacts with the mobile app to enable users to engage with participants though messaging and medication refill tracking. |
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Examining participant app engagement through assessment of check-in response rates
| Assessed at 6-months |
| Participant Messaging Engagement | Examining participant app engagement through assessment of messages sent and received | Assessed at 6-months |
| Participant Community Engagement | Examining participant app engagement through assessment of community posts | Assessed at 6-months |
| Participant Feature Engagement | Examining participant app engagement through assessment of page views | Assessed at 6-months |
| Change in Patient Refill Satisfaction | Assessment of change in patient satisfaction with the refill process at their local health department. Utilizes a patient satisfaction with pharmaceutical services scale. | Assessed at baseline and 6-months |
| Change in Provider Communication | Assessment of change in patient perception of provider (local health department staff) communication. Utilizes the Consultation and Relational Empathy (CARE) scale. | Assessed at baseline and 6-months |
| Program Alignment with Health Department Workflow | Assessing alignment with health department workflow through provider end-of-study and usability interviews | Assessed at 30-days and 6-months |
| D015229 |
| Sexually Transmitted Diseases, Viral |
| D012749 | Sexually Transmitted Diseases |
| D016180 | Lentivirus Infections |
| D012192 | Retroviridae Infections |
| D012327 | RNA Virus Infections |
| D014777 | Virus Diseases |
| D012897 | Slow Virus Diseases |
| D000091662 | Genital Diseases |
| D000091642 | Urogenital Diseases |
| D007153 | Immunologic Deficiency Syndromes |
| D007154 | Immune System Diseases |
| D010349 | Patient Compliance |
| D010342 | Patient Acceptance of Health Care |
| D000074822 | Treatment Adherence and Compliance |
| D015438 | Health Behavior |
| D001519 | Behavior |