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The goal of this study is to inspect the effect of nurses wearing the surgical mask on their patients' satisfaction with the relationship. All participants will initially be treated without the mask. Then, half will be treated with the mask and the other half will be treated without the mask.
The use of the surgical mask has well-known benefits for both the patient and the professional regarding the control of infection contamination. However, its use is left to individual criteria, and is passed on from generation to generation of nurses through experiential, intuitive knowledge. Studies are necessary to support the use of the surgical mask.
Research indicates that wearing the mask affects perception of words, thus influencing patient-nurse communication. However, it might also affect the very nurse--patient relation. For example, it can convey the idea of personal distancing, which can either be appreciated by patients as dutiful professional care by the nurse, or viewed as a limit imposed on interpersonal communication and on the relationship.
This study inspects patient satisfaction about (1) interpersonal aspects and (2) professionalism in the patient-nurse relationship when the mask is used.
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| Label | Type | Description | Intervention Names |
|---|---|---|---|
| With Mask | Experimental | Use of the surgical mask in one routine wound treatment appointment. |
|
| Without Mask | Active Comparator | Routine wound treatment appointment without nurses wearing the surgical mask. |
|
| Name | Type | Description | Arm Group Labels | Other Names |
|---|---|---|---|---|
| Mask | Device | All participants will initially be treated without the mask. In the next appointment, half will be treated with the mask. |
|
| Measure | Description | Time Frame |
|---|---|---|
| 30-item questionnaire assessing patient satisfaction with the nurse-patient relation (the PSQ-III) | Self-reported patient satisfaction after one appointment with the nurse about interpersonal aspects of the patient-nurse relation (7 items), communication (5 items) and nurse's technical quality (10 items). Responses are given on a 1 to 5 Likert scale. Higher scores correspond to greater satisfaction. | 1 day |
| Measure | Description | Time Frame |
|---|---|---|
| Sensation of time | 1 question asked about how long patients and nurses felt that the appointment lasted | 1 day |
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Inclusion Criteria:
Exclusion Criteria:
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| Name | Affiliation | Role |
|---|---|---|
| Irene P Carvalho, PhD | CINTESIS, Faculty of Medicine, University of Porto | Principal Investigator |
| Facility | Status | City | State | ZIP | Country | Contacts |
|---|---|---|---|---|---|---|
| CINTESIS - Faculty of Medicine of the University of Porto | Porto | 4200-450 | Portugal |
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| ID | Term |
|---|---|
| D010549 | Personal Satisfaction |
| ID | Term |
|---|---|
| D001519 | Behavior |
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| ID | Term |
|---|---|
| D008397 | Masks |
| ID | Term |
|---|---|
| D058257 | Surgical Attire |
| D004865 | Equipment and Supplies, Hospital |
| D004864 | Equipment and Supplies |
| D011482 | Protective Devices |
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All participants will initially be treated without the surgical mask. Then, half will be treated with the mask and the other half will be treated without the mask.
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Participants are blind as to whether they are in the control or experimental groups. The investigators and outcomes assessors are blind to which patients received the intervention.
| Routine wound treatment | Procedure | All participants will initially be treated for their wounds without the mask. In the next appointment, half will again be treated for their wounds without the mask. |
|
| D000067393 | Personal Protective Equipment |
| D013523 | Surgical Equipment |
| D008420 | Manufactured Materials |
| D013676 | Technology, Industry, and Agriculture |