Improvement of Patient Satisfaction and Clinical Outcomes Using JointCOACH

Improvement of Patient Satisfaction and Clinical Outcomes Using JointCOACH to Manage the Episode of Care for THA and TKA Bundles

JointCOACH is a web-based communication platform that enables joint replacement patients to communicate with their care team via computer or smartphone throughout their episode of care, from the time that surgery is scheduled until at least 90 days postoperatively.

Patients will receive the following information at key intervals: 1) instructions about how to prepare for surgery, 2) information about the procedure, 3) information about medications and pain control, 4) information about postoperative recovery and rehabilitation. In addition, several surveys will be distributed using JointCOACH to keep patients involved in their own recovery and to keep the surgical team informed of their progress. The proposed research will help determine if JointCOACH can improve patient satisfaction and clinical outcomes.

Inclusion Criteria:

• Undergoing primary total hip or primary total knee arthroplasty
• Willing to sign an IRB approved informed consent form
• Have internet access or mobile access with a valid email address at the time of enrollment
• Above the age of 18 years

Exclusion Criteria:

• Staged arthroplasty procedure within 6 months of the index procedure
• Abandoned email address of record (e.g. bounce of email from clinic)