Not provided
Not provided
Not provided
Not provided
Not provided
Not provided
Not provided
Not provided
Not provided
Not provided
Not provided
Not provided
Not provided
Not provided
Not provided
Not provided
Not provided
Not provided
Not provided
Not provided
NYU Langone Health calls patients to remind them to schedule their annual well-health appointments (including annual well visit, mammograms, etc.). The proposed study will test different iterations of the call script with the goal of increasing call completion rate and the number of scheduled appointments within an appropriate timeframe.
Not provided
Not provided
Not provided
Not provided
Not provided
Not provided
Not provided
| Label | Type | Description | Intervention Names |
|---|---|---|---|
| Current Script Version | This arm will receive the version of the call script currently used as part of regular care at NYU Langone Health. |
| |
| Script Iterations | This arm will receive an iterated version of the script that might contain changes in wording or structure that are different from the current version of the script. |
|
| Name | Type | Description | Arm Group Labels | Other Names |
|---|---|---|---|---|
| Current Script | Other | This is the version of the phone call script currently used at NYU Langone Health. |
|
| Measure | Description | Time Frame |
|---|---|---|
| Number of scheduled annual visits | 6 months |
| Measure | Description | Time Frame |
|---|---|---|
| Call completion rate | Call completion rate refers to the percentage of phone calls that successfully complete all steps of the call script. | 6 months |
Not provided
Inclusion Criteria:
Exclusion Criteria:
Not provided
Not provided
Not provided
Not provided
Members attributed to NYU Langone Health under a shared savings arrangement who are due for preventive services and/or screenings and are eligible to be receiving a reminder call.
Not provided
| Name | Affiliation | Role |
|---|---|---|
| Leora Horwitz, MD, MHS | NYU School of Medicine | Principal Investigator |
| Facility | Status | City | State | ZIP | Country | Contacts |
|---|---|---|---|---|---|---|
| New York University School of Medicine | New York | New York | 10016 | United States |
Not provided
Not provided
Not provided
Not provided
Not provided
Not provided
Not provided
Not provided
Not provided
| Alternate Script Iterations | Other | Intervention includes various iterations of the phone call script (different wording or script structure). |
|