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The MGH Cancer Center's patient navigation (PN) program, utilizes specially trained community-based personnel to improve cancer care in underserved communities by increasing cancer screening and removing barriers to timely care. This program incorporate rigorous evaluation to demonstrate the impact of innovation in healthcare delivery.
This program allow cancer patients from MGH Community Health Centers (CHC) and surrounding communities who experience barriers to accessing care, including poverty, and limited English proficiency, and provide them navigation to receive timely, guideline-concordant treatment at MGH Cancer Center. By offering these vulnerable individuals a patient-centered approach to treatment, The investigators aim to promote patient engagement and increase access throughout the continuum of cancer care.
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| Label | Type | Description | Intervention Names |
|---|---|---|---|
| Patient Navigation Program | Experimental |
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| Standard of Care | Active Comparator |
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| Name | Type | Description | Arm Group Labels | Other Names |
|---|---|---|---|---|
| Patient Navigation Program | Other | PN program improve access, timeliness and adherence with cancer treatment |
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| Measure | Description | Time Frame |
|---|---|---|
| Adherence With Cancer Treatment | Adherence with cancer treatment will be measured as no-show rate to scheduled oncology appointments. | 2 years |
| The Time From Cancer Diagnosis To First Oncology Appointment | Length of time in days from cancer diagnosis to first completed oncology appointment. | 2 Years |
| Measure | Description | Time Frame |
|---|---|---|
| Health Related Quality Of Life | Health related quality of life measured via the validated Functional Assessment of Cancer Therapy - General (FACT-G). | 2 years |
| Overall Survival | Overall survival rate of the study population. |
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Inclusion Criteria:
Adult patients (age 18 and older)
Newly diagnosed with cancer referred from Massachusetts General Hospital (MGH) community health centers in
Exclusion Criteria:
-Patients that primary care providers exclude
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| Name | Role | Phone | Extension | |
|---|---|---|---|---|
| Emma Whited | Contact | 617-724-1968 | ewhited@mgh.harvard.edu |
| Name | Affiliation | Role |
|---|---|---|
| Sanja Percac-Lima, MD, PhD | Massachusetts General Hospital | Principal Investigator |
| Facility | Status | City | State | ZIP | Country | Contacts |
|---|---|---|---|---|---|---|
| Massachusetts General Hospital | Recruiting | Boston | Massachusetts | 02215 | United States |
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| Type | Date | Date Unknown |
|---|---|---|
| Release | Apr 16, 2026 | |
| Reset | May 6, 2026 | |
| Release | May 21, 2026 | |
| Reset | Jun 17, 2026 |
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| Release Date | Unrelease Date | Unrelease Date Unknown | Reset Date | MCP Release Number |
|---|---|---|---|---|
| Apr 16, 2026 | May 6, 2026 | |||
| May 21, 2026 |
| ID | Term |
|---|---|
| D009369 | Neoplasms |
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| ID | Term |
|---|---|
| D062526 | Patient Navigation |
| ID | Term |
|---|---|
| D018802 | Patient-Centered Care |
| D011320 | Primary Health Care |
| D003191 | Comprehensive Health Care |
| D010346 | Patient Care Management |
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| Usual Care | Other | the standard of care provided by the institution |
|
| 2 years |
| Proportion Of Patients Enrolled In Clinical Trials | Proportion of participants in the study that enroll on a clinical trial. | 2 years |
| Overall Missed Health Care Visits | Number of scheduled health care visits missed by enrolled patients. | 2 years |
| Emergency Department Visits | Number of emergency department visits by enrolled patients. | 2 years |
| Unplanned Hospitalizations/Readmissions | Number of unplanned hospitalizations and/or readmissions by enrolled patients. | 2 years |
| Inpatient Hospitalization Length Of Stay. | Number of days enrolled patients spent as a hospitalized inpatient. | 2 years |
| Patient Satisfaction With Patient Navigation Program (PNP) | Patient satisfaction with patient navigation program (PNP) to be measured via the validated Patient Satisfaction with Navigation - 1 (PSN-1). | 2 years |
| Patient Engagement In Care | Patient engagement in care will be measured using the validated Perceived Efficacy in Patient-Physician Interactions (PEPPI) metric. | 2 years |
| Patient's Financial Burden | Patient financial burden will be measured using the validated Comprehensive Score for Financial Toxicity (COST) instrument. | 2 years |
| Patient Satisfaction with Cancer Care | Patient satisfaction with cancer care to be measured using the validated Cancer-Related Care Survey. | 2 years |
| Jun 17, 2026 |
| D006298 | Health Services Administration |