Use of WhatsApp for Communication Between Consulting Physicians and the Emergency Physicians

Use of whatsApp Messenger (a Messaging Program for Smart Phones) in Communication Between Consulting Physicians and the Emergency Physicians: A Retrospective Observational Study

The aim of this study is to determinate outcomes of WhatsApp Messenger (a messaging program for smart phones) usage for Communication Between Consulting Physicians and the Emergency Physicians.

Effective communication between consulting physicians and the emergency physicians is critical for patients in the emergency department. WhatsApp Messenger (a messaging program for smart phones), is the most commonly used for communication in at present. WhatsApp Messenger is the most globally popular messaging application. Also, it has been started to be used for communication in healthcare. The aim of this study is to determinate outcomes of WhatsApp Messenger usage for communication between consulting and the emergency physicians.

Inclusion Criteria:

• Age≥18 years

Exclusion Criteria:

• Patients who were not known the reason of admission to Emergency Service
• Patients who were not determined consulting Physicians' arrival duration to emergency department
• Patients who were not known the outcomes of consultation
• Patients transferred other hospitals from Emergency Service
• Patients who were not determined the time of consultation call