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| Name | Class |
|---|---|
| Abertawe Bro Morgannwg University Health Board | OTHER |
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Patients on the waiting list for physiotherapy treatment for pelvic floor dysfunction will be randomly divided into three groups:
The phone call is a brief 5-10 minute call, which will be semi-structured. It will remind the patient of their appointment time, it will outline what the treatment involves and highlight the potential benefits and drawbacks, and allow the patient to ask questions about the treatment.
Aims:
The research aims to assess the impact of a brief telephone call to patients with pelvic floor problems who are on a waiting list for physiotherapy treatment. Non-attendance at sessions currently runs at about 50%, and steps to reduce this would be beneficial to patient health and NHS efficiency.
Participants and Recruitment:
Consecutive patients who have been referred for physiotherapy treatment for pelvic floor dysfunction will be asked if they would like to participate in the study. The initial approach will be made through a letter, which will give information about the study, and will make clear that their treatment will not depend on their participation in the study.
Patients on the waiting list for physiotherapy treatment for pelvic floor dysfunction will be randomly divided into three groups:
The phone call is a brief 5-10 minute call, which will be semi-structured. It will remind the patient of their appointment time, it will outline what the treatment involves and highlight the potential benefits and drawbacks, and allow the patient to ask questions about the treatment.
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| Label | Type | Description | Intervention Names |
|---|---|---|---|
| Pre-letter telephone call | Experimental | A brief 10 min telephone call to patients on waiting list prior to receipt of appointment invitation letter. |
|
| Post-letter telephone call | Experimental | A brief 10 min telephone call to patients on waiting list prior to receipt of appointment invitation letter. |
|
| No telephone call | No Intervention | No telephone call made to patient. |
| Name | Type | Description | Arm Group Labels | Other Names |
|---|---|---|---|---|
| Pre-letter telephone call. | Behavioral | A brief 2-10 min telephone call made to the patient prior to receipt of appointment invitation letter. |
|
| Measure | Description | Time Frame |
|---|---|---|
| Number of patients who attended their first schedules physiotherapy session | At first scheduled physiotherapy session which will be two to four weeks following the invitation letter |
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Inclusion Criteria:
Exclusion Criteria:
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| Name | Role | Phone | Extension | |
|---|---|---|---|---|
| Lisa A Osborne, Ph.D. | Contact | 01792 285229 | lisa.osborne@nhs.wales.uk | |
| Paola Giffiths | Contact | Paola.A.Griffiths@Swansea.ac.uk |
| Name | Affiliation | Role |
|---|---|---|
| Phil Reed, D.Phil. | Swansea University | Principal Investigator |
| Facility | Status | City | State | ZIP | Country | Contacts |
|---|---|---|---|---|---|---|
| Singleton Hospital | Recruiting | Swansea | SA2 8PP | United Kingdom |
| PubMed Identifier | Type | Citation | Retractions |
|---|---|---|---|
| 28526481 | Derived | Osborne LA, Whittall CM, Emanuel R, Emery S, Reed P. Randomized Controlled Trial of the Effect of a Brief Telephone Support Intervention on Initial Attendance at Physiotherapy Group Sessions for Pelvic Floor Problems. Arch Phys Med Rehabil. 2017 Nov;98(11):2247-2252. doi: 10.1016/j.apmr.2017.03.033. Epub 2017 May 17. |
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| Post-letter telephone call | Behavioral | A brief 2-10 min telephone call made to the patient after receipt of appointment invitation letter. |
|