Optimizing of Waiting - Time in the Anesthesia Admissions Ambulance of the Charité - University Medicine Berlin by Support of a Mobile Application - a Pilot Study

Optimization of Waiting - Time in the Anesthesia Admissions Ambulance Department of Anaesthesia and Intensive Care Medicine CVK/CCM, Charité - University Medicine Berlin by Support of a Mobile Application - a Pilot Study

In this study the investigators measure and optimize the patients waiting time in the preanesthetic assessment by integrating an interactive mobile device. The aim of this study is to observe whether the patients mean waiting-time is reduced by the use of a special mobile application (Anaest-App) and, as a result , raises patient-satisfaction.

3000 patients as well as medical doctors receive tablet-devices. The Software (App) installed on these devices coordinates the virtual waiting numbers assigned to each patient-tablet. The medical doctor can virtually call up the next patient in line for preanesthesiologic assessment. After the examination both medical doctors and patients complete a brief questionaire regarding educational level, usability and overall satisfaction

Inclusion Criteria:

• Male and female patients of all ages
• Elective surgical procedure

Exclusion Criteria:

• Language inabilities (German)
• Severe hearing - loss and visual impairment
• In-Patient care > 24 h