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Our aim was to identify the causes non-attendance at scheduled appointments at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA).
Nonattendance at scheduled appointments at outpatient clinics is a common problem in general medical practice, representing a significant cost to the health care system, and resulting in disruption of daily work planning.Nonattendance at medical appointments has consequences not only for doctors (as it requires a greater use of resources and time), but also for patients, because there may be deterioration in the quality of care, and dissatisfaction associated with delays in obtaining a new appointment.
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| Label | Type | Description | Intervention Names |
|---|---|---|---|
| Control: P | Patients who did attend a scheduled appointment at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA) | ||
| Case: A | Patients who did not attend (A) a scheduled appointment at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA) | ||
| Control: C | Patients who cancelled (C) a scheduled appointment at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA) |
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| Measure | Description | Time Frame |
|---|---|---|
| Causes of nonattendance | Patients who did not attend a scheduled appointment at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA) | Between the scheduled appointment and 48 hours after |
| Measure | Description | Time Frame |
|---|---|---|
| Causes of cancelation | Patients who cancelled a scheduled appointment at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA) | Between the scheduled appointment and 48 hours after |
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Inclusion Criteria:
Exclusion Criteria:
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Adults with a scheduled appoitment at the Clinical Medicine Outpatient care system at the Italian Hospital of Buenos Aires (HIBA)
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| Name | Affiliation | Role |
|---|---|---|
| Diego H Giunta, MD | Hospital Italiano de Buenos Aires (HIBA) | Principal Investigator |
| Facility | Status | City | State | ZIP | Country | Contacts |
|---|---|---|---|---|---|---|
| Hospital Italiano de Buenos Aires | Capital Federal | C1181ACH | Argentina |
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