Telephone Use for Care of Persons With Diabetes Mellitus.

Telephone Support for Self-monitoring of Persons With Diabetes Mellitus Using the Chronic Care Model

The purpose of this study is to determine whether phone use contributes to diabetes control.

Studies reinforce the need to test innovative care that can serve more patients, since education is a key element for the accession to the treatment of diabetes. Recently, an innovative, feasible and low cost presented in the literature is the use of telephone support as an intervention strategy This study aims to evaluate the implementation of a telephone support for self-monitoring of people with diabetes mellitus treated in ribeirão Preto.

Inclusion Criteria:

• diabetes mellitus type 2
• age
• ability to listen and answer questions

Exclusion Criteria:

• often present less than 75% participation in the proposed activities