Effectiveness of Two Interventions in Patients With Low Educational Level With Diabetes to Reduce Inequalities in Self-care Behavior

The purpose of this cluster randomized trial is to determine whether an intervention implemented in a General Surgery, based in improving patient-provider communication, results in a better diabetes self-management in patients with lower educational level. A secondary objective is to assess whether telephone reinforcement enhances the effect of such intervention.

Inclusion Criteria:

• Diagnosis of DM2,
• Over 18 years,
• Low educational level (no college to GBS or ESO),
• Inadequate glycemic control (glycosylated hemoglobin levels above 7%)

Exclusion Criteria:

• Physical or mental condition that prevents the completion of the intervention - complications arising from severe DM2 altering routine medical monitoring.